66,566 Verified Client Reviews |
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I'm never going back to a store brandI love the whole concept. I tell a professional colorist what I would like and they work their magic to give me the best look for my hair. Its also affordable. 0 of 0 people found this review helpful. Did you? |
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Love the colorVery happy with esalon 0 of 0 people found this review helpful. Did you? |
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Now we're talking!!After my hairdresser coloured my hair and it was dark and dull and not the vibrant copper I wanted and charged me a fortune! I found eSalon on Facebook and after a bit of discussion with Freddie I received my box of tricks! The instructions were easy and simple to follow and you have thought of everything! I absolutely love my colour! I can't stop looking at it! Thank you Freddie and all at eSalon I will definitely recommend you to my friends! Bisous Jo xx 0 of 0 people found this review helpful. Did you? |
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Quality control issueI have been a customer for several years. My April order was a disappointment. The redesign has shampoo and conditioner in identical packages which makes it hard for those who shower without glasses. In this order I got two conditioners and no shampoo. Likely because packaging is the same and the packer did not notice. The opening on the developer bottle was so small I had to stop and get a pin to enlarge it. It was my intention to send these concerns via a contact us link but could not find one or any way to email customer service on the site. Thus, all can now see these issues. Hopefully this was a one time issue. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhea - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Good but doesn't last as long as a salonThe color was good, a true 4, but the color doesn't last as long as when I get my hair colored at the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana - We apologize that you were disappointed by the coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Awesome colorLove the color and it lasted a long time 0 of 0 people found this review helpful. Did you? |
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Perfect colorGreat service, with a perfect color match! 0 of 0 people found this review helpful. Did you? |
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Really enjoying eSalon's systemI've been coloring my hair for 35 years. My dad was a hairdresser. I've had every color hair you can think of, including some of the new colors (pink, purple, etc.). I love eSalon's formulas. They leave my hair in better condition after coloring than before. The color (now red) lasts and covers grays well. I wish they would add some fun colors or tints to their options, because I use their copper red and end up tinting it with some hot pink temporary color to get the color pop I like. All in all, it's a great system. Definitely recommend! 0 of 0 people found this review helpful. Did you? |
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Great ProductVery pleased with quality of product for the price. First time ever (and I am old) that I have not used a salon to dye my hair, and I wish I had started using this product years ago! Recommend by a coworker, and I have been recommending to my family and friends. Company very attentive—service after the sale is a rarity these days! 0 of 0 people found this review helpful. Did you? |
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AmszingThis is the best hair color. Cuz of the way they customize your roots and ends. I have had so many hot spot blunders with my roots being a different color as the rest of my hair. This stuff is amazing. I was only going to get the introductory kit but I'm due for another color and this is so simple and so beautiful I'm going to stay on track with it. 0 of 0 people found this review helpful. Did you? |