66,566 Verified Client Reviews |
|
Sort by: |
I love itI love the outcome I will be ordering again It’s better then expected 0 of 0 people found this review helpful. Did you? |
|
Color betterI like this color much better. It is much darker, but I like it. It. Does have red. But not as much. Thank you for listening and for your help. 0 of 0 people found this review helpful. Did you? |
|
My colour seems to disappear within first weekAt first I loved my new colour and the application was really quick and easy,my roots and rest of hair blended lovely but after second wash in week and half the colour is almost gone. I was expecting much longer lasting reasult for permanent colour hair dye. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsKarolina - We apologize that you were disappointed by the coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Not happy with the color.The color was much too dark gray and did not color evenly. Further the color is very flat with no shine whatsoever. I am very unhappy with the look. Truly this is the ugliest color result I have ever had and now can't wait for it to wash out. This will be my last order. Deborah Gard 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsDeborah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Not the color I expectedI specifically asked for a new formula in the shade of WHITE ASH BLONDE. I received a shade close to the color of a pecan shell with an auburn tint. My hair was somewhat gray and medium blonde. Now, it’s just awful. I’ve used this product before with ok results. But this time, it’s seriously disappointing. And NOT worth what I paid. Please refund my money. I’m finished with your company. Too many chances and never good results. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsTammie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
WonderfulI had originally asked for a dk chocolate brown to cover my existing medium ash brown. But Stephano’s (colorist extraordinaire) recommendation of dk brown with neutralizer was genius. Greys covered beautifully and I love my new color. Thanks :) 0 of 0 people found this review helpful. Did you? |
|
Awesome.I am finally able to get the natural look I've wanted for years! Thank ESalon 0 of 0 people found this review helpful. Did you? |
|
Cover Gray .This is the most amazing hair color of every used it covered all of my Gray not some Of it. They made it very simple to color your hair. They have me for A customer for the rest of my life. 0 of 0 people found this review helpful. Did you? |
|
Awesome hair colorAs anyone who dyes their hair red knows, it fades fast and looks dull in a few weeks. Not this one. My hair is still the same color I colored it to, a few weeks later, and it’s shiny too! I’m very happy with this product and will absolutely buy it again when it’s time for me to re-color. 0 of 0 people found this review helpful. Did you? |
|
I'm never going back to a store brandI love the whole concept. I tell a professional colorist what I would like and they work their magic to give me the best look for my hair. Its also affordable. 0 of 0 people found this review helpful. Did you? |