66,736 Verified Client Reviews |
|
Sort by: |
I get so many complimentsHey just wanted to write a note to say that I get so many compliments on my hair color. I was getting a cut the other day and my stylist’s stepdaughter who is in training at the salon came over to say she loved my color because she thought my stylist did it. My stylist laughed and explained I do it myself with eSalon! 😀 0 of 0 people found this review helpful. Did you? |
|
Hair feels greatMy hair always feels soft after I use my personalized color 0 of 0 people found this review helpful. Did you? |
|
Almost Perfect!I wish I could give 4.5, or even 4.75 stars because the colorist did an amazing job of finding a color very close to my natural shade, before the gray invasion started. I feel like very soon the color will be spot on! The products are easy to use and feel very nourishing to my hair, which was a pleasant surprise for me since I’ve only ever had my hair colored in a salon. As someone accustomed to paying $100-$150 for hair color, I am honestly shocked at how wonderfully these products work! 0 of 0 people found this review helpful. Did you? |
|
color was great!I was a little worried well it was Sitting in my hair because of how purple it was turning but it turned out exactly the way I wanted it! 0 of 0 people found this review helpful. Did you? |
|
Too much ammoniaBurns my eyes 0 of 0 people found this review helpful. Did you? |
|
QuantityProduct is great but I only need gray coverage way too much product I throw half of it away 0 of 0 people found this review helpful. Did you? |
|
Great productThe product was super user friendly and the kit came with plenty of product for my hair. I have no complaints, the only reason I gave it four stars instead of five is the color is starting to fade just a little at the roots and it’s only been a few weeks and I don’t wash my hair often. Other than that, my hair feels great. It’s nothing like box dyes. 0 of 0 people found this review helpful. Did you? |
|
First tryI love the ease of picking a color and having it shipped to me whenever I'm ready. My color didn't turn out the way I was hoping, I picked too dark of a base color. I don't know why but it seemed like it took forever to get the color out of my hair. I had to rinse and wash my hair 5 times in one night because it just wasn't coming out. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsBrandi - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Green was not the shade I wanted!Was a lot darker than expected and was incredibly difficult to remove. It also left my hair with a definite green tinge. Whether the green beats the orange tones that are usually left is debatable. I had to go to the supermarket to get another colour to cover this. My worst colour ever and after 3 attempts, this is my last. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsSam - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not right colorIt was not the color i was looking for..... want it redder but there's still too much brown in it. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsSabrina - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |