66,736 Verified Client Reviews |
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I did not like this product.I had my cousin who's a stylist apply the color and followed all guidelines as suggested...cool water to wash my hair, special color safe shampoos, ECT..but despite that the color began to fade after 2 weeks or so. In addition to that it was supposed to be a violet shade and it wasn't even close to that. Also, my hair is now brittle even though we followed the directions exactly as they were written. I don't often dye my hair and have never had this problem in the past. My hair was healthy, thick and shiny. Now it's rough and frizzy. I would like a refund. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichele - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover my graysNot what expect it and not cover my grays 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Great colorI love this product! It colors the grey 100%. I leave it on my roots for 40 minutes and then put the rest on the ends and comb through and let sit for 2-3 minutes. My hair looks great and the shampoo and conditioner work well! 1 of 1 people found this review helpful. Did you? |
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Consistently excellentVery happy with the products, color, ease in the process and level of service. 0 of 0 people found this review helpful. Did you? |
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Love It!A natural born redhead terrified to color her. It was time to start so I went to a professional salon, paid a fortune, and was satisfied the first time except for the cost. I went a few more times and then I was not satisfied with the color. I went on the eSalon website and went through there questionnaire about my hair. I ordered my custom blend. I was terrified to color my hair and I thought I would mess up. Great instructions, great custom color, and easy. It was fantastic!! The results were fabulous! 0 of 0 people found this review helpful. Did you? |
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Best hair colourThis is the best hair colour I have ever used,very natural colour and lasted for ages .😄😄😄 0 of 0 people found this review helpful. Did you? |
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My Own Color!I love how this color was made just for me and how I can adjust it at any time. I also like how I can control the shipment date. I find this product far better than any store bought or salon store products. 0 of 0 people found this review helpful. Did you? |
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HaircoloreI LOVE the new hair color! 0 of 0 people found this review helpful. Did you? |
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Just outstanding!! ⭐️⭐️⭐️⭐️⭐️I can’t even begin to express how pleased I am with my products and my color stylist! ♥️♥️♥️♥️ 0 of 0 people found this review helpful. Did you? |
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PerfectionI wasn't perfectly please the first go with the red but after having an adjustment made, it is pure perfection. I will be an eSalon customer for life. 0 of 0 people found this review helpful. Did you? |