|
Custom Color Set
|
66,736 Verified Client Reviews |
|
Sort by: |
|
surprised and delighted!i have to say i went in skeptical...but/and I came out a fan! I usually mix a couple of boxed colors to get the color I want...but you guys got me right on the nose! well done! thanks! 0 of 0 people found this review helpful. Did you? |
|
Love thisGreat convenient service, a little pricy but you get what you pay for. Love that the dye isn’t like boxed dye w over saturates your hair w color. 0 of 0 people found this review helpful. Did you? |
|
Absolutely hate the colorI totally hate the new color and will not be ordering again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkI asked for an adjustment to make it lighter w more red or violet but it was just dark brown 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAriel - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
No, just noThe color did not turn out as expected. The end result looks brassy. I hate it. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKerry - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
HairHappy with the colour 0 of 0 people found this review helpful. Did you? |
|
LoveGreat color! Im going to enjoy this one and possibly kick up the copper/red another notch! 0 of 0 people found this review helpful. Did you? |
|
Relief!Delighted to find a colour I have confidence in. Knowing what colour I will be after the treatment is priceless. No purple hue and no brass just great colour and condition. Easy to follow instructions too. 0 of 0 people found this review helpful. Did you? |
|
Rich colorI love this. I love how it covers my grays and how natural looking it is. 0 of 0 people found this review helpful. Did you? |
|
Great colorSo natural with a kick, love the kit idea and that if i ever have an issue there is a colorist ready to help 0 of 0 people found this review helpful. Did you? |