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Custom Color Set
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66,736 Verified Client Reviews |
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BrassyI will say that this formulation covered the grey however it was so brassy the color wasnt great. I am cancelling future orders. Thanks for trying 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fake redColor was way off this time. Instead of a strawberry blonde it turned out a bright fake red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
Wrong ColourAfter reading so many positives reviews I couldn't help but give eSalon a try. But as the saying goes - if it sounds too good to be true it probably is. The packaging was gorgeous, the product came nearly a week early, the instructions seemed a little off to me .. my hair was black, colour stripped and redyed so rather red in colour. I needed to neutralize the red and get back to my natural ash dark blonde. Instructed to leave dye on my roots alone for upwards of 30 minutes despite already being the colour I was attempting to get to and a whopping 3 minutes on the rest of my hair and not as straight due but as diluted and washed in as if it were a shampoo didn't seem like long enough to both neutralize the red tones and correct the colour. Let alone do so evenly. Despite my uncertainty I did just that and sure enough I now have a caramel light brown head that is horribly inconsistent rather than a nice dark ash blonde throughout. Very disappointed and do not recommend. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ReviewI liked the tint rinse and leave in conditioner 0 of 0 people found this review helpful. Did you? |
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Easy to doCover of gray good 0 of 0 people found this review helpful. Did you? |
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Good long lasting colourHaving been very sceptical about the claims made on the website, I was so sick of store bought products, I thought I’d take the plunge. The pack is amazing. Every little thing is taken care of, from stain block to stain remover, an extra set of gloves and lovely shampoo and conditioner. I changed the colour formulation after the second delivery as I wanted more oomph on the red tones and they delivered a perfect product. Red colours tend to leach out when I get hot ( think night sweats) and I can’t count how many pillows and covers have been ruined. Not with eSalon reds. Very happy to recommend and continue using. Oh, and the dye kit I got on offer is excellent too. 0 of 0 people found this review helpful. Did you? |
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GentleI am allergic to certain dyes not this one! And my hair feels like silk and so much shine. I appreciate that the colorist listens and react when you don't like something. Love the product! 0 of 0 people found this review helpful. Did you? |
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ColorVery good match! 0 of 0 people found this review helpful. Did you? |
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color tweak was perfect!i asked for more vibrancy and eSalon delivered! very happy with my new color and how it is holding up. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - We're so happy to hear that you're enjoying reformulated hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Wow!!!Coloring my hair with eSalon turned out better than going to the salon and paying 10x the price for a professional to do it! I will definitely be skipping the salon and using eSalon instead! 0 of 0 people found this review helpful. Did you? |