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Custom Color Set
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66,991 Verified Client Reviews |
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Went from orange to dark orange..dark blonde went orange brassy.you recommended light brown..oh my sweet lord now a totally dark red brown..ouch. Im 73 and it does zip but make me lookI 10 years older. I STARTED WITH MY LAST PHOTO UGHHH 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCassie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great revision of colour thank youI’ve had colour here a few times now, and that last change to slightly darken my root shade, appears to be much better thank you . Really good, when your colour can be tweaked. Many thanks. So much better than box colours in between hairdresser appointments, as I used to wreck my hair with the wrong colour 1 of 2 people found this review helpful. Did you? |
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Perfectly for meSince Covid my color assistant has made it easy for me to have the right coverage for my grays. She has accommodated some of the changes I requested . My color has my hair looking healthy & vibrant just perfectly for me. 1 of 2 people found this review helpful. Did you? |
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Easy to use, beautiful colorThe color is everything I wanted 1 of 2 people found this review helpful. Did you? |
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Lackluster grey coverage.Mediocre results. The process was fine but the color is no better or worse than available boxed colors. The price wasn’t worth it for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedThe first time I used my colour it was amazing but now it doesn’t seem anything like it.It doesn’t last as long before it fades I leave on the correct time use shampoo and conditioner for coloured hair but it still fades so fast 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHI Elaine! We are sorry to hear that your color fades so fast. Please check your emails, we just got back to you to help you further. |
Didn’t even change the color of my hair and I went lighter.I’m very disappointed I spent all that money for a product that didn’t work. I’m still brown and I wanted to go back to blonde. Very upset 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Amazing Service and ProductsI have been using Esalon products for a couple of years now. My own hairdresser has commented on how nice my colour is. Sarah from customer support was very helpful when l rang today. I always recommend Esalon to my friends. Linda 1 of 2 people found this review helpful. Did you? |
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rich and glossy colorThe color is rich and glossy and consistent. 1 of 2 people found this review helpful. Did you? |
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Definitely salon qualityColors well. Wonderful quality😊 1 of 2 people found this review helpful. Did you? |