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Custom Color Set
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66,516 Verified Client Reviews |
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Too much ammoniaBurns my eyes 0 of 0 people found this review helpful. Did you? |
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QuantityProduct is great but I only need gray coverage way too much product I throw half of it away 0 of 0 people found this review helpful. Did you? |
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Great productThe product was super user friendly and the kit came with plenty of product for my hair. I have no complaints, the only reason I gave it four stars instead of five is the color is starting to fade just a little at the roots and it’s only been a few weeks and I don’t wash my hair often. Other than that, my hair feels great. It’s nothing like box dyes. 0 of 0 people found this review helpful. Did you? |
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First tryI love the ease of picking a color and having it shipped to me whenever I'm ready. My color didn't turn out the way I was hoping, I picked too dark of a base color. I don't know why but it seemed like it took forever to get the color out of my hair. I had to rinse and wash my hair 5 times in one night because it just wasn't coming out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrandi - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Green was not the shade I wanted!Was a lot darker than expected and was incredibly difficult to remove. It also left my hair with a definite green tinge. Whether the green beats the orange tones that are usually left is debatable. I had to go to the supermarket to get another colour to cover this. My worst colour ever and after 3 attempts, this is my last. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSam - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not right colorIt was not the color i was looking for..... want it redder but there's still too much brown in it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSabrina - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Love My Color!I have been a customer for about 2 years. I don't write reviews - for anything, but I feel I must for eSalon. I have been very pleased with the whole process. I was very impressed when you nailed my color perfectly. I receive my color when I want it, and you kindly adjust delivery when I make a change. I'm 63 years old and because I grayed early, I've been coloring my hair for nearly 30 years. I've done drug store color (blah!) and salon color ($$), but eSalon is by far the best. My color rivals that of salon color, but without the cost and time involved with a trip to the salon. I get compliments all the time - even from strangers. Just the other day, my husband (love ya, hon') asked me if I had gotten highlights! Most times, I don't think he notices that I even have hair, let alone highlights. I have NO highlights, but that is how good the color is. I have hi-lights AND lo-lights with my color. It is incredible! My shoulder-length hair is soft and silky, not dry, brittle or damaged. I am a very happy repeat customer. Thank you eSalon. 209 of 216 people found this review helpful. Did you? |
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Great productI love the quality of this hair dye! It really is professional color, in your own home! Great coverage and easy to use! 0 of 0 people found this review helpful. Did you? |
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Love it!This hair color was perfect! I had a friend do the coloring for me, and she loved all the things that were in the kit, it made it easy and fast! The color was amazing— I’ve never had SO many compliments on a color! 0 of 0 people found this review helpful. Did you? |
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In Love!I absolutely love the color and coverage you get with this set! And the fact it's all made just for me and my hair makes it even better! My hair has been shiny and healthy, and gotten so many compliments! 0 of 0 people found this review helpful. Did you? |