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Color Set
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66,713 Verificado Comentarios de clientes |
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Great color, didn't last long.I loved the color I got with this order. The only problem I noticed was that the color was just about faded out completely after 1 week. Is there a reason behind this? If it keeps fading that fast then I dont think I will get this anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaitlyn - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Not enough product and faded in 3 washesI am disappointed in this product, I have long and thick hair and the amount provided was not nearly enough to disperse through out my hair. I also noticed that it faded from my hair in 3 washes with my grey hair showing within one week of the application. I am upset to find that I am being charged and sent more product I am not happy with after speaking with one of your customer service reps 4 weeks ago. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrisha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
After 3 tries they still didn't get the color right.Not only was the color not quite right, the product left a residue on my hair that felt waxy and it stained my scalp. they told me to try rinsing with baking soda, which I did, although that helped somewhat I still wasn't pleased with the feel and I really don't need another step while coloring my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatasha - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t turn out as expected.Color was much darker than expected. Strand test was ideal. But my hair was balayage and my hair is just a darker form of it now instead of one solid color. The color was darker than the photo I chose for the color I wanted. It had more red than anything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTori- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Where have you been all my life???!!Love Love Love the results !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Color!I love the color I received. The additional bottle for my ends was perfect and the result was exactly what I wanted! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!This is a perfect match to my hair color and it also preserves my highlights! Thank you! ❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect MatchI was nervous to try a new brand. I had to wait until I didn't have any pending engagements in case the color was off. The color was a perfect match. Will be happy to receive my color delivered to my door as I have been having a harder and harder time finding the color I needed in the store. I was going "store hopping" to find my color and who has time for that. Many thanks to my sister for turning me on the eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ExcellentSo much better than store bought 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best decision everColor was exactly what I wanted and hadn’t been able to find on a shelf! It lasts longer than either a salon coloring or drug store product. I get compliments all the time on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |