66,516 Verified Client Reviews |
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Best Colour SystemI have used many colour systems over the years and this one does not lie.....it is Salon quality!!! Being able to do it in the comfort of my own home....not having to sit for hours in a Salon. Or to pick up store bought, never knowing the actual colour you will end up with? I love the quality of this product and having Colourists that I can contact with any concerns, who walk me through the processes when needed and they will discuss your options when you want to change your colour! All of the staff that I have spoken with are very friendly and knowledgeable. Thanks for being there eSalon! 0 of 0 people found this review helpful. Did you? |
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So far so goodI’m loving my custom hair color. I’m going through menopause and nothing would keep in my hair longer than a week. Then one day I saw esalon and thought I’d give it a try & honestly it was the best decision. Finally a hair color that worked and lasted a little over 4wks. Thank you esalon 0 of 0 people found this review helpful. Did you? |
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Custom hair colorBetter than any salon color! I am so happy! 0 of 0 people found this review helpful. Did you? |
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First time userHair coloring is exactly what I asked for and covered alll gray . So far loving it 0 of 0 people found this review helpful. Did you? |
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So happyFisrt time I've ever coloured my hair at home. Turned out great! 0 of 0 people found this review helpful. Did you? |
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first time userI was overall pleased with your product, I would just to make it 2 shades darker next time, so your darkest brown and I was wondering if it could be made to last at least 2 weeks longer. overall very satisfied 0 of 0 people found this review helpful. Did you? |
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ColorI liked the color that came out on my roots however the color that came out on my ends was too dark, almost came out black 0 of 0 people found this review helpful. Did you? |
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Good coloringA litle darker than I thought but it is lightening really well 0 of 0 people found this review helpful. Did you? |
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Not goodI am happy I was refunded due to not being happy with my results. What I’m not too pleased with is the fact that this company promises.... I mean PROMISES to find a custom color that works for you, but if you ask for help too much they cancel your account and say “sorry can’t help you” and your left with brittle hair that looked better before you ever used esalon. I recently tried they’re light set, I followed all the instructions to the T, and surprise... it didn’t work. I emailed them and just simply said hey Your super expensive light set didn’t do anything.... at all, and within minutes they sent me a refund , full price, along with an email saying “ we can’t do your color, sorry” so on that note, esalon 1 does not take criticism, I’m telling you your kit doesn’t work and your dismissing me and 2 is not custom , they’re colors are codes and if they don’t find a code that works , they send you on your way, it’s false advertising. So thanks esalon, at least you refunded me. But false advertisement isn’t how you KEEP customers 0 of 0 people found this review helpful. Did you? |
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worst colour product I have ever usedif it would be possible to give minus stars or at least no stars i would. i am very unhappy. my hair was light blonde with hints of yellow and my own colour, reddish, copperish blonde. i ordered a root kit to make my hair a cool blonde, grey, silverish white blonde. i spent all this money and effort to end up exactly my own haircolour, copper blonde, warm, bronish/red. everything i don´t like!! not at all what i ordered, am sad and dissappoint i messed up my hair. very unhappy. wonder if i have ben sent the wrong colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarieke - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |