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Custom Color Set
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66,516 Verified Client Reviews |
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Brilliant colour, brilliant companyI have searched long and hard to find a hair colour completely suitable to me, and it doesn’t disappoint. Lovely service and completely customable colour. 0 of 0 people found this review helpful. Did you? |
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The color set is easy to use and my hair color is really very good!I am very happy with my individual color set and I can recommand this product! 0 of 0 people found this review helpful. Did you? |
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Perfect!The color I wanted was matched perfectly! My hair feels soft and looks awesome! It's so nice to know I can get the color I love, every time! 0 of 0 people found this review helpful. Did you? |
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Great experience!This was the 1st time I colored my own hair and I was very nervous about picking out the color and the actual process. I made my selections and my stylist contacted me. She was concerned that what I picked would be too dark based on my current color and what I claimed to want. She made a slight adjustment and suggested I try it. It turned out to be perfect! It was easy to order, arrived super quickly, and the directions were incredibly detailed. I will definitely continue to use esalon! 0 of 0 people found this review helpful. Did you? |
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this is great stuffI love this stuff. Does a great job and saves me a trip to the salon. It is the best deal I have made 0 of 0 people found this review helpful. Did you? |
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surprised and delighted!i have to say i went in skeptical...but/and I came out a fan! I usually mix a couple of boxed colors to get the color I want...but you guys got me right on the nose! well done! thanks! 0 of 0 people found this review helpful. Did you? |
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Love thisGreat convenient service, a little pricy but you get what you pay for. Love that the dye isn’t like boxed dye w over saturates your hair w color. 0 of 0 people found this review helpful. Did you? |
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Absolutely hate the colorI totally hate the new color and will not be ordering again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkI asked for an adjustment to make it lighter w more red or violet but it was just dark brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAriel - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
No, just noThe color did not turn out as expected. The end result looks brassy. I hate it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerry - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |