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Custom Color Set
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66,516 Verified Client Reviews |
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Color doesn't lastI like that u receive everyrhing in the packe5, but color doesn't last more than a week. . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Too small!!These bottles are really small!! 0 of 0 people found this review helpful. Did you? |
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Confused to receive the incorrect color againI was really disappointed with my most recent color set. I have ordered three different times so far: the first time, the color was not exactly what I was looking for (but the directions were easy to follow, the product was of good quality, and I was happy with the results for the most part), so I left notes for the next shipment; the second color set I received was perfect! I could tell that the colorists read and considered my notes, and sent me exactly what I was looking for - I was stoked! For some reason, this third set I received was a similar color to the first again...and the directions advised me to color ONLY my roots, then pull color through the rest of my hair at the very end. I was glad that I decided to pull color through a bit sooner than that, because when I was finished washing and drying my hair, my roots were definitely a different color than the rest of my hair (and not even the color I was hoping for). :( I was really thrilled with my results from the second order I placed, and want to continue with that exact formula every time. If we could ensure that, I would be a happy and return customer! Thank you for your help with this!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Great Custom Color Set!I love the ease of applying my custom color; the directions are easy to follow. The results of my custom color are amazing! 0 of 0 people found this review helpful. Did you? |
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So easy! So exact!My first time coloring my hair on my own and it looks salon quality. The color was rich and for the first time possibly ever, exactly what I wanted! 0 of 0 people found this review helpful. Did you? |
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Great productEasy to follow instructions. Natural looking color, and hair that feels healthy afterwards! 0 of 0 people found this review helpful. Did you? |
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Best hair colorThis product is the best I’ve ever used, I use to go to hair salon to do my hair now I do it at home and I will never go back to a salon. Love love this product will tell friends and family all about it. I will recommend to everyone or anyone to try just once and you will love it. 0 of 0 people found this review helpful. Did you? |
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saves time and moneyeasy to use the color is fabulous it does resemble salon color consistency is thinner than box it does require stain guard be applied 0 of 0 people found this review helpful. Did you? |
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Perfect color!I get complements all the time for the gorgeous color of my hair! Thank you! 0 of 0 people found this review helpful. Did you? |
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Wonerfuli love it and recommend it to all my friends and others! 0 of 0 people found this review helpful. Did you? |