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Custom Color Set
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66,713 Verified Client Reviews |
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Not the correct color for meI wanted to adjust my color from a dark brown with reddish highlights to more of a chocolate brown color. That is not what I received. My color is a flat dark, dark, dark brown now. I don't like it at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Demi-Permanent dried my hair outMy hair became very dry, I followed and pre-read the directions in the box(not rocket science). No response from my "Colorist" . I had to go buy a moisture mask for my hair :0( This is the first Demi that ever dried my hair out which it was drying like a permanent color would be(maybe mix-up) and the color was more brown than red(sad face). I only use Demi on my locks. Super hopeful this would save me from the salon time, unfortunately this was a terrible experience back to the salon for me.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Finally the Answer.I'm so glad i found you E Salon.I now have a colorist friend who can guide me. no more store with swatches of totally beached out samples dyed to the perfect color that will not be my result. I upload a picture of my cut and color. My new colorist sees me, hears what i want adjusts it FOR ME. If i want to tweak my color i just tell her we work together.The END result IM HAPPY. im set up to have MY COLOR delivered as often and as soon as i want. LOVE LOVE LOVE this whole concept. 2 of 2 people found this review helpful. Did you? |
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Completely Exceeded My Expectations!Wow! I have never colored my own hair and was simply looking for some root coverage between salon visits. I thought I would give eSalon a try, but I was a bit concerned due to my own lack of experience and the incredibly low price of this product. Can I just say that even being a complete novice, eSalon made it impossible for me to mess up! The process was very easy; the color is spot on and my hair feels so healthy. In fact, I think I'm happier with this color than I am when I go to the salon...which is just crazy really. I'm curious about how long the color will last, but everything up to this point has been exceptional. Thanks eSalon! 1 of 1 people found this review helpful. Did you? |
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New formula reviewReally liked the thicker pastier consistency. 0 of 0 people found this review helpful. Did you? |
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Love itI'm loving this color 0 of 0 people found this review helpful. Did you? |
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Great colorI am very happy with my hair color. I have gotten many comments on my hair. The color has stayed true, not fading after many washes. 0 of 0 people found this review helpful. Did you? |
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PerfectionThey always get it right. Perfect color match! 0 of 0 people found this review helpful. Did you? |
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Love my colorWe recently adjusted for summer hair and it was perfect! Thanks as always. 0 of 0 people found this review helpful. Did you? |
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I love itAll my friends say it is the best color yet 0 of 0 people found this review helpful. Did you? |