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Custom Color Set
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66,516 Verified Client Reviews |
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Great color!Love it! I do wish that it was a little darker red. Otherwise I love it! 0 of 0 people found this review helpful. Did you? |
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Love it!Love the color and how easy it is to follow the directions. Just wish the gray didn't pop through so fast! lol 0 of 0 people found this review helpful. Did you? |
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MehThe color is good, however, it won’t rinse properly out of my hair. I followed the instructions exactly, and have scrubbed my hair 3 times since dying it. There is still a residue that feels waxy and looks incredibly greasy. I’m getting so frustrated. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJoanna - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Flat drying colorNo dimension, zero shine. It’s seems it started out better, has gotten flatter over time. Drugstore color looks better, sorry but canceled. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLeah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Easy enoughThe color was a little off and I think I should have left it on even longer to help with the gray coverage but overall happy with it. Will know more after my 2nd order with the color adjustment 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Didn't get what I asked forDidn't get what I asked for, advised of color change and they still sent whatever they wanted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Great colorI really like the color that has been adjusted for me. I finally had a chance to recolor my roots last night. Looks great! 0 of 0 people found this review helpful. Did you? |
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PerfectThis is the first time I try eSalon and I’m very happy with the result. The color blended perfectly. Thank you! 0 of 0 people found this review helpful. Did you? |
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Love itGreat color. Covers great!! 0 of 0 people found this review helpful. Did you? |
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Love love love itPerfect color, way less expensive than a salon, comes to me through the mail and looks totally natural. What's not to love?? 0 of 0 people found this review helpful. Did you? |