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Custom Color Set
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66,516 Verified Client Reviews |
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Smooth process!Directions are very easy to follow, and my hair turned out beautifully. 0 of 0 people found this review helpful. Did you? |
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GREAT color for accessible costLove love love it 0 of 0 people found this review helpful. Did you? |
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I loved it!!The roots are perfectly covered unlike using over the counter hair color where I can still see traces of my gray hair. Thanks and looking forward for another perfect color hair. 0 of 0 people found this review helpful. Did you? |
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Great colorGreat coverage, color lasts, no fading 0 of 0 people found this review helpful. Did you? |
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Love the red thank you esalonI am so grateful for your help you have been wonderful!!! Thank you esalon and team!! Love my hair , the color & products!! Will definitely be a return customer!!! Thank you ! Best regards!!! 0 of 0 people found this review helpful. Did you? |
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Incredible product, service, and results!!I went from spending over $130 every 6-8 weeks to just $20! And eSalon let's me decide when it works for MY schedule- sometimes late Saturday night. Or on a Sunday when my sweet but pricey beautician is not available. I've changed the color a couple of times. You get a real person on the phone right away to give you advice and adjust your order. I just hung up with a really nice lady. My hair is much softer now because all I do is touch up the roots the way eSalon taught me- and I knew NOTHING about hair coloring before! If I can learn, anybody can learn! ESalon shows you how to do it easily. I use a bowl and the original brush applicator that came with my first shipment. I also add "shine" to my order once in a while to give my hair some extra vibrancy. I use 4 big hair clips to hold my hair in place while applying color. I've had to have family help me recently because I'm disabled but before that I could do the whole thing myself with no trouble. It really is easy and fast! No more 3 hours at the beauty salon on a Saturday-eek! By the way, I was NOT paid anything to write this review. 1 of 1 people found this review helpful. Did you? |
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Did Not Cover My GrayDisappointing. Messy and resulted in little noticeable improvement. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
ColorI have medium blonde hair. I follow the exact instructions for the copper cover. After processing, the only difference was a few strands of copper hair. Please cancel any further shipments. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Something went wrongI followed all the instructions and this was more brown and less reddish brown. So now my hair is brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Root touched upI followed instructions and it didn’t fully cover the gray. I will have to touch up again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - We’re sorry that your hair color did not provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |