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Custom Color Set
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66,516 Verified Client Reviews |
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washed out after just one washingColor was a lot better, but it washed out after just one washing. Scalp was very itchy, too! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Changes are not positiveI've been a eSalon user since 2013. The recent changes to the packaging leave much to be desired. The developer had leaked all over the box. The color bottle's large opening makes pouring more of a challenge. Standing in the shower with color everywhere, twice now, I was unable to tear open the shampoo packet because the tab broke off needing me to get out of the shower and find a pair of scissors. Please stop skimping on the quality of your packaging. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you for your feedback. We apologize for the disappointing experience you had with our new packaging. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dream colorThis kit was so easy to use, laid out perfectly in the delivery box making each component easy to locate. Strongly advise the extra developer/color if you have longer than shoulder length hair or very thick hair. The color itself (I went with 6.04 Light Brown/ Natural Copper) is beautiful and very rich, while still enhancing the highlights that were in my hair prior to using at home color. I couldn't be more pleased and look forward to saving an easy $1,000 each year on salon visits! 1 of 1 people found this review helpful. Did you? |
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Absolutely fabulous !!Super impressed with the product .. I love the color... am wanting some purple in it..for next color.. Please .and thank u . 0 of 0 people found this review helpful. Did you? |
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Color changeThe change in color was good. I was going for more the brunette look with hint of red. 0 of 0 people found this review helpful. Did you? |
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Love it!!Love it!!!!! My hair does not like hair color for the most part, I am always left with straw for hair for at least 2 weeks afterwords and the other dyes are a pain to rinse out. This was so easy, it rinsed clear within minutes and although my hair was still a little straw like it was leaps and bounds above anything else I have ever tried!! Will be ordering again regularly!! Thank you!! 0 of 0 people found this review helpful. Did you? |
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Looks so natural!I love my custom color! It looks so natural that people tell me they never wouldve guessed I dyed my hair. And it covers all my gray! 0 of 0 people found this review helpful. Did you? |
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Hair colorLove my color and love that I can lighten up in summer so it looks natural!! 0 of 0 people found this review helpful. Did you? |
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I love it, exactly the results I want!I love the color I end up with, exactly what I was looking for and tried so hard to get elsewhere. I have lots of gray so was ending up with orange when I was aiming for reddish brown. Even expensive salons couldn't get it right!The shampoo and conditioner included in my color kit are great too. 0 of 0 people found this review helpful. Did you? |
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It doesn't stay too long the color. Two weeks only or lessI want to stay longer the color. Thank you! 0 of 0 people found this review helpful. Did you? |