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Custom Color Set
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66,516 Verified Client Reviews |
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Nice productsShade is complimentary to my skin color and what I had desired. However gray coverage is not the best past a week of coloring.. 0 of 0 people found this review helpful. Did you? |
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what went wrongI was nervous to see so much brown on the formula chart for my roots and none on the ends formula. Followed directions to a T. The roots came out a dark cherry brown which is the one color I do not like. The ends bottle lightened and colored a little bit but didnt hold very well. Maybe less brown would have worked or not doing the full 15 minutes. For a second time, I dont know what to do. This is upsetting. 8 of 10 people found this review helpful. Did you? |
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Response From Our ExpertsJesse - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
PerfectI followed instructions exactly as written from start to finish. Preparation and applying the color was easy, and the finished result is better than the salon. This service is such a great time and money saver! 0 of 0 people found this review helpful. Did you? |
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Wonderful colorI have been coloring my hair with esalon for 6 months now and have always been satisfied with the color and quality of the product. 0 of 0 people found this review helpful. Did you? |
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Fabulous Products and ServiceI love esalon! It so nice to have a consistent hair color. The esalon custom color set is fantastic! I love the classic shampoo and conditioner! Thank you for making my hair look fabulous! 0 of 0 people found this review helpful. Did you? |
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Perfect colorPlease continue to send this custom color you sent for my most recent order. It is exactly the color that I want. 0 of 0 people found this review helpful. Did you? |
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Consistently Amazing!Love the color and the way my hair feels after I color it. I get tons of compliments on the color. 0 of 0 people found this review helpful. Did you? |
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Color me happyI love this color, especially the first couple of weeks, the color really stands out. My hair is healthy from Esalon products, unlike other hair color products which make one s hair feel dry, processed and like doll hair. It does last a bit longer than other products, 6 weeks versus two weeks to a month. I guess the one thing that I don't like which I don't think reflects the company completely, is that the stain guard and color remover takes some of the color from my hair. The last time I colored my hair the stain guard although a couple of inches or so away from my hair, took color from the sides of hairline when it was time to rinse. Although, I don't want to walk around with color on my face and neck, etc. it might be better to do that than lose color within a week. I also would love for the color to last at my root line more than a few weeks. 1 of 1 people found this review helpful. Did you? |
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DisappointedRoots, lenght and ends are of three different colors now. This is not what the I ordered, nor what I expected. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLucia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair dyeWas not happy with product as didnt dye my hair just my scalp.I had followed all the instructions aswell 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGemma - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |