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Custom Color Set
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66,713 Verified Client Reviews |
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Custom Color SetI love my custom made color, it covers my grays perfectly. I couldn’t have picked a more perfect color. 0 of 0 people found this review helpful. Did you? |
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such beautiful color!!My hair feels healthy after using this product!! Beautiful color and conditioning!! 0 of 0 people found this review helpful. Did you? |
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Superb product!My white hair is covered, color is great and my my hair shiny, color is good so far. 0 of 0 people found this review helpful. Did you? |
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My hair looks 30 years younger!This saved me from a botched dye job that I got elsewhere. Multi-tonal color and not a grey in sight. My hair is soft, shiny and healthy again. This is the hair i had years ago. 0 of 0 people found this review helpful. Did you? |
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ComplimentsI know my hair color looks natural by all the compliments I receive for strangers. 0 of 0 people found this review helpful. Did you? |
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Great colorHad to makes a few tweaks but this was perfect ! You guys are awesome ! Love this service ! So nice and professional . 0 of 0 people found this review helpful. Did you? |
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Terrible for my hairColor itself was good but it left my hair extremely dry and unmanageable. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Need to changeI will give this a try one more time. I found that my grays came in within 2 wks and the red that was added really showed on my roots so for my next color, maybe no red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
I love your productI Love you’re product but I’d still like a little lighter shade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJosie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
It frys your hairMy hair was a tangled mess after using this product the first time and then my ends were fried. I did not realize the company would just keep sending me more of the dye. I did not want it. The second time I tried it, it covered all my gray (which is a tiny amount) and I used KLORANE conditioner for color treated hair. Much better results that lasted until the fine hairs on the side of my hairline grew out. So I ordered it again. This time it didn't cover any of my gray. I did everything exactly as the instructions said to do. I used the eSalon shampoo and conditioner, I timed how long I left the dye on. I am never ordering from this joke of a company again. Considering I paid $25 for the dye kit and another at least $5 for shipping-- I could have gone to my stylist for about $10 more and had her cover my gray. This is a total rip off and I'm sure I will not receive any kind of refund. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEvan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |