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Custom Color Set
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66,713 Verified Client Reviews |
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Wow, you need to try this!I love it! My hair looks great ! I can’t believe I colored it myself! I love the color and it looks better than my salon color. I wish I could upload a before and after pictures you wouldn’t believe the change ! 0 of 0 people found this review helpful. Did you? |
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Perfect shade!Thank you so much for the recent change you made to my hair colour. This time it was just perfect! It was the right amount of red and gold additon added to the colour that I began with the previous year. Many thanks! I am so pleased! 0 of 0 people found this review helpful. Did you? |
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SO SO HAPPYWow! This company is such a dream and I am SO happy with my results! I was a bit weary of something that seemed so perfect but I loved my experience with esalon from start to finish and will continue using their service foreeeeevvveeeerrr!! My stylist created the exact right color for me and I just can’t get over how cute the box it all comes in is. It made me feel so special and I am telling everyone about esalon! A GIFT from the hair heavens!!! Thank you! 0 of 1 people found this review helpful. Did you? |
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Gave me exactly the OPPOSITE OF WHAT I ASKED FOR!The kit is beautiful. It arrived super quickly. The shampoo has left my hair in a lovely condition. HOWEVER: I specifically asked for my hair to have NO (and I did state this very clear NO BRASSY TONES) And I am left with hair that is basically strawberry blond. Just in case the colourists don't understand the word brassy here are some other words; ginger, copper, light red. I DO NOT WANT MY HAIR TO BE ANY OF THE ABOVE COLOURS I ASKED SPECIFICALLY FOR BLOND WITH NO NO NO BRASS. I followed the instructions to a T and timed to a second. I am hugely disappointed. Cheska 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheska - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. We have been in contact via email and will be happy to assist in this process. |
Hair colorIt was a lot darker than I wanted. Normally a light brown is perfect for me. Also, it stained my head for over a week. Really noticeable where I part my hair. I had to wash every 2 days to get more out. The tube for skin around my face helped there, but not on top of head. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
BrushColor was great but I thought I was getting a brush with the order. Added it to my next one. 0 of 0 people found this review helpful. Did you? |
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Love it!I would recommend eSalon to anyone that colors their hair. The only reason it is a 4 star is because the texture feels "stiff" for a few days after when shampooing. 0 of 0 people found this review helpful. Did you? |
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I loved the colourThe colour is really nice just like my natural colour used to be but my hair felt very dry after colouring 0 of 0 people found this review helpful. Did you? |
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Terrible serviceI have not received my order. I let the company know and the only response I’ve gotten was a request to review the product I didn’t get. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHope - Thank you for your feedback. We apologize for the disappointing experience you had and that you never received your order. Please look out for an email from us on resolving this issue. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not happyNot happy with color or product. Keep trying to cancel 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |