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Color Set
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67,132 Verificado Comentarios de clientes |
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TerribleI am completely disappointed in the way my color cam eout i wasnt given enough product to cover my hair as i stated its very long and very thick! And it didint cover my grey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamara - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
ColorMy Colorist did lighten the color, per my request, but unfortunately I am still not getting the results I want. The color is very dark, unnatural. I’ve been contemplating going to local store and re-dying, however, concerned about damage. I have been pulling it up in the meantime. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
last colorI liked the color, but it is not covering my grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
You nailed it! Color is perfect!Thank you so much for taking time to perfect my color! I used it yesterday, and there is no brassiness, or red tints!! It's absolutely perfect! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Nice ProductsThis was everything you needed to get started. It was very easy to use. I love how everything is personalized. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Trying!Great product. Still trying to get color right. Colorist so cooperative. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Personal colourVery helpful colourist, ready with advice and suggestions to get the exact results you are aiming for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved my COLOR!!!This is my 3rd time doing my own color. Made a bit of an adjustment and I LOVE the color. Getting many compliments and it’s getting easier to do my own hair!!! Best of all the modification to my color was HASSLE FREE.......thanks esalon!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like itEasy to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful.From the packaging to the instructions, and then the color...one word...beautiful. This is the best hair color I've found, not to mention the easiest to use. I've been coloring about once a month, at home, for 20 years. This one blows the competition out of the water. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |