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Custom Color Set
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66,713 Verified Client Reviews |
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Rich ColorsThe colors are so rich & multifaceted. The directions make it an easy process. Esalon thinks of everything! 0 of 0 people found this review helpful. Did you? |
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perfectI love my color that we perfected for me. I tried a few other colors before we got it right. So much easier than having it done at a salon and less expensive. 0 of 0 people found this review helpful. Did you? |
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The color came out black on my ends and my roots were redIts was as good as the store bought ones for 2x to 3x the price 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
I received so many compliments!I was a little nervous at first because I remember trying to dye my own hair in my early 20’s and it was an absolute disaster! Lol! But now in my early 40’s my greys are peaking out just a tiny bit more often and I’m not into going to the salon for something I know I can do myself for a ton less $$ and in a lot less time. Also, I like being able to change up my color. I watched all the “how-to” videos and when it was all done, my hubby came home and commented on how great my hair looked and that he loved the color. He never said anything before when I went to my usual place. So this was awesome. Even my sister and friends noticed! Can’t wait to try the highlights! If esalon ends up doing videos on how to cut my own hair, I would be even more happy than I already am. Thanks!! 27 of 28 people found this review helpful. Did you? |
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Didn’t cover greyWashed out fast and didn’t cover grey 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
ColorWith the new technology today...why are you still using ammonia??? 0 of 0 people found this review helpful. Did you? |
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ColorIt was much darker than a normal level 6 it brought my hair to a level five 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Color much darker than expectedI like the feel of my hair after coloring. It also has a nice shine. However, the color is several shades darker than what I expected (and what was shown when I selected the color). I have very short hair, so touching up the roots means getting the color pretty much everywhere. I was also using a different color before (L'Oreal 74C). I wonder if that impacted how the new color developed on my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEniko - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Messed up colorI'm unsure if there was a misunderstanding in the labs and I got the wrong color or what. However I was supposed to get a Ash brown with a pearl hue, my hair is so dark in color it's almost black. My hair was a medium/ light brown with a sort of blonde golden balayage throughout. I'm not even sure how this happened, I read the instructions in entirety twice before starting, and then again during application. I went as far as to use a timer to make sure I applied, and that I left everything on correctly for times. I'm going to have to have this color stripped from my hair now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your hair goals. |
Highlight like a Pro!!Highlight Kit is awesome. All you have to do to have gorgeous highlights that look as if the sun kissed your hair. Natural looking as long as you follow directions included in box. I waited 4 days after initial coloring before applying the highlights, the products for colored hair include shampoo, conditioner and leave in conditioner will have your hair feeling rejuvenated, healthy and full of shine. I will no longer go to salon for my coloring or highlights, can get better results in the comfort of my own home!! eSalon you are one heck of jem!! 24 of 26 people found this review helpful. Did you? |