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Custom Color Set
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66,713 Verified Client Reviews |
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I was very pleasedThe first application didn't completely cover my stubborn grey so I sent an email and they sent a free application with customized instructions, that worked great. Very pleased with the product. 0 of 0 people found this review helpful. Did you? |
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Finally!After really messing up my hair color and trying to take it back to previous color and having no luck. I found eSalon. They got it right the 1st time! I'm elated! Thanks eSalon! 0 of 0 people found this review helpful. Did you? |
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Hair Loss!I have used this color for over a year, and in the process have lost over 50% of my hair. I was excited about how well the color matched the Soft Black shade of my natural hair, and compared it to the savings of getting my hair colored at a Salon - and the combination was a win-win! However after a year of constant hair loss, I realized that I should have moved on a while ago. Once I connected the fact that it could be the hair color from e-Salon, I made a change and since using an alternate product my hair loss is minimal. I WILL NOT BE RETURNING to e-Salon for hair color products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Products are greatMy issue is with the shipping. It took 9 days to get to me and I had a wedding on the 10th day - so I spent 2 hours of the day before the wedding which was at my home, coloring my hair. I don't understand why it took so long. It was shipped on 18 Jul and arrived 27 Jul. Geez... I almost went to buy color product at Walgreens... 0 of 0 people found this review helpful. Did you? |
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Excellent coverage of gray hairThe gray in my hair is difficult to cover but not with eSalon coloring. It also doesn't fade like store bought coloring. 0 of 0 people found this review helpful. Did you? |
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Third time failThe first 2 times I used this I was REALLY happy. Best Home colour ever. However on the third go the colour has not come out even like before. As with the other applications I used exactly as directed. This time the colour was far too dark on my roots and dint colour the rest at all really 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMassoumeh - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Too dark- almost blackMy custom Color was entirely too dark. My hair is pretty close to being black now and it was supposed to be a coppery brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichele - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
AmazingThis is my first time with real in. Received a cute box with my name on it containing everything you need. Read the instructions which have a little sticker that I stuck to the mirror. My hair came out fabulously 😁 natural tones came through even my husband said it's better than previous colours. Just sent a message for a slight tweak on the colour so looking forward to my second attempt. Very happy with service, colour pack and colour outcome. Thank you xx 0 of 0 people found this review helpful. Did you? |
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Amazing color!This was the perfect color for me!!! So many compliments!!!! Perfect combination of red, cooper and brown!!! 0 of 0 people found this review helpful. Did you? |
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Perfect colorThe color was exactly what I wanted and the way it covers all my greys.. omg!! It’s the best! 0 of 0 people found this review helpful. Did you? |