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Color Set
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66,516 Verificado Comentarios de clientes |
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I love the color! I hate washing this stuff outI have been doing my own roots using this color for about 5 months now. I love how the color looks. I love how easy it is to put on. I love that the literary everything I may need is enclosed in a cute package that’s shipped to my house monthly. There’s even stain protectant and stain remover. Seriously!!! Amazeballs!!! I love that when I needed to adjust the color I had a conversation with a stylist who adjusted it 1/2 and then another 1/2 shade until we reached a perfect personalized color. What I hate is the color consistency once it sits for 30 minutes. It becomes waxy, tacky, and so hard to take out that you literally have to massage it for 3-5 minutes to get it out! It takes at least 3 shampoos to do this... and takes out a bunch of my hair! I guess there’s a home remedy where you mix a tablespoon of baking soda into the shampoo and then rinse. But I just found out about it and haven’t given it a go yet... also I’ve been told that they’re changing the product to eliminate the waxiness. We’ll see 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeata - While were happy to hear you're enjoying your custom hair color, we apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have discussed your hair color needs and how we can best assist you after your experience and moving forward. We look forward to hearing feedback from you in the future. |
Great colourThe colour is good and hair still shines. It takes 4 lots of shampoo to get the colour out though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hoping for adviceLooking, as mentioned in a previous email to Hannah.....for a colour such as 8.24-Icy or 8.3-gold or 8.41 ash.....thinking gold would be better....help! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great way to colorI have colored my hair myself for years but was not really satisfied with the selection of colors. Now esalon creates my color as I specify and tweaks it at my request. I am a very satisfied customer and have recommended it to my friends and family. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still searching for the exact color really like the service and stubborn grays sOverall product satisfaction is ok still need to find that exact color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJune - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Care Representatives has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColorHavent used it yet but good luck otherwise 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Light BlondThe colour is a little too golden for my liking but not bad. I really wish the smell wasn't so awful though. It's terrible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKeila - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Care Representatives has sent you an email to get this resolved for you. We appreciate you reaching out! |
haven't used. wanted to find out how to return, wanted to go lighter for summer.i was on vacation the weekend all the emails came before color got sent! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon- Thank you for contacting us! We will be reaching out shortly to further discuss your request. Thanks for choosing eSalon! |
AwesomeGreat coverage, perfect color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It worksI've now officially colored my hair twice on my own. I had always been too nervous to try and attempt to color at home, but I'm feeling more confident. It saves money and time! Very happy to be signed up with eSalon, plan to stay! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |