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Custom Color Set
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66,516 Verified Client Reviews |
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More difficult to use than other coloring systemsI was very excited to get a more customized color at home. The color I received turned out way more red as well as darker than the color I saw and chose on the website. The application was similar to other systems I have used at home, but when it came to rinsing out the color and finishing up- it was a nightmare. I initially took my time in rinsing out the color after seeing numerous reviews complaining about the sticky, waxy residue and the suggestions to make sure to get all the color out of the hair. I spent about 3 times as long rinsing out my hair as I normally would for any other color and I STILL ended up with that awful residue. I ended up having to re-wash my hair twice to get it to be manageable and I still feel a sticky stiffness in my hair. My hair ended up looking way more frizzy and dull than with other color systems as well. The smell of the color while rinsing it out was AWFUL! It was even hard to breathe it was so strong. I am not sure I would go through the process again even if it was the most perfect color in the world. I made an appointment with my normal hairdresser this morning to have her try and fix the color and remove the rest of the residue that I can't get out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Loved the colorI really liked the color but it faded out so quickly. My hair is currently the same as it was before I even dyed it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEden - We truly appreciate your feedback. We are thrilled that you liked the color, but we apologize that you experienced fading. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not For MeI think it's a good product for short hair or shoulder length hair but NOT long hair. I had a terrible time trying to dye my hair. I don't recommended for long hair unless you're ready for a catastrophe! Washing, cleaning, re-washing.....too much time consuming! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosi - Thank you for your feedback. We apologize for you had a hard time coloring your hair. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Great colour systemI've not dyed my hair at home for years and have long relied on salons - but prices have been creeping up to extortionate levels, so thought I'd give eSalon a try. The custom colour mix with DIY prices really appealed to me and I have to say I'm really impressed! From start to finish, the service was great - my colourist got in touch and checked I understood the hair colour outcome before they mixed and shipped my dye. The parcel was delivered WAY before the estimated delivery date, which was fab. It came really well presented, although some items had slipped out of their packing trays, but nothing was damaged and I liked that the tint wash I ordered was in a separate protective pouch, so if it did leak it didn't go on all the other products. Application of the dye was easy - the brush provided was brilliant and the two step process for all over colour was similar to my experience in the salon, so roots and ends are dyed properly. I was left with shiny, even colour and I'd even say my hair felt smoother / straighter! Highly recommended. 31 of 31 people found this review helpful. Did you? |
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Love this productEasy to use, great gray coverage! Very happy!! 0 of 0 people found this review helpful. Did you? |
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Easy and great qualityEverything you need to do it yourself at home. I was impressed with the color, shine and how it made my hair feel. 0 of 0 people found this review helpful. Did you? |
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love the shine!This is one of my favourite products! I think I'll go back to dark mahogany next . 0 of 0 people found this review helpful. Did you? |
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Love my Color and Experiencethe stylist I had was very well informed and had great tips and explained the technique well. I just Love my color and the fact that it's all the same color blew me away. 0 of 0 people found this review helpful. Did you? |
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Using for a long time now.Love this and have recommended to lots of my friends. 0 of 0 people found this review helpful. Did you? |
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PerfectRecent tweaks to my custom color resulted in the perfect shade of red. Very happy. 0 of 0 people found this review helpful. Did you? |