66,516 Verified Client Reviews |
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Glad I gave eSalon a tryThe color looks great! 0 of 0 people found this review helpful. Did you? |
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Perfect color for me...I love the result of my highlight...just right light brown... 0 of 0 people found this review helpful. Did you? |
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Love the colour!I love the colour, it’s very refreshing and makes my hair look alive! 0 of 0 people found this review helpful. Did you? |
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Rich ColorsThe colors are so rich & multifaceted. The directions make it an easy process. Esalon thinks of everything! 0 of 0 people found this review helpful. Did you? |
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perfectI love my color that we perfected for me. I tried a few other colors before we got it right. So much easier than having it done at a salon and less expensive. 0 of 0 people found this review helpful. Did you? |
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The color came out black on my ends and my roots were redIts was as good as the store bought ones for 2x to 3x the price 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
I received so many compliments!I was a little nervous at first because I remember trying to dye my own hair in my early 20’s and it was an absolute disaster! Lol! But now in my early 40’s my greys are peaking out just a tiny bit more often and I’m not into going to the salon for something I know I can do myself for a ton less $$ and in a lot less time. Also, I like being able to change up my color. I watched all the “how-to” videos and when it was all done, my hubby came home and commented on how great my hair looked and that he loved the color. He never said anything before when I went to my usual place. So this was awesome. Even my sister and friends noticed! Can’t wait to try the highlights! If esalon ends up doing videos on how to cut my own hair, I would be even more happy than I already am. Thanks!! 27 of 28 people found this review helpful. Did you? |
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Didn’t cover greyWashed out fast and didn’t cover grey 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
ColorWith the new technology today...why are you still using ammonia??? 0 of 0 people found this review helpful. Did you? |
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ColorIt was much darker than a normal level 6 it brought my hair to a level five 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |