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Custom Color Set
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66,516 Verified Client Reviews |
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Nailed it!I could never seem to get the color I was looking for from store bought colors. Plus they always turned brassy on me, even the ash colors. This came out just as I wanted with very little brassiness. Hoping it won't fade like the boxed colors do on me! Fingers crossed! 0 of 0 people found this review helpful. Did you? |
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Too DarkI tried a dark blonde copper ash. In the pictures it looked really light and shiny. I followed the directions and it turned out very dark. It looks like I'm a brunette with a copper tint instead of a dark copper ash blond. It doesn't look bad, I'm just disappointed it didn't look like the photo they advertised. I will definitely be canceling my subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Better but not GreatThe new custom color is closer to the cwhat I was hoping to match but it is not covering the grey as well as I had hoped. It is also not lasting as well as the Redken salon color I have had in the past, getting brassy, people have been asking me when I changed my hair to 'auburn'. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
i miss the red tones.it's a fairly dark brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color is differentEver since I used this color, my hair is like straw after I take a shower. Instead of the red highlights that I am used to, it is more of a golden highlight. My hair doesn’t style the way it used to. It is flat and dry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShirley - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Glad I chose eSalonI had been trying to put off coloring my hair for as long as possible but it was time to cover up the gray. A friend suggested eSalon and I am so glad I made this choice. This is the first time I had ever colored my hair and was very nervous because I have a very sensitive scalp. In the past, Redken products have made me break out and even made my hair fall out and other women in my family talked about how they have to put up with their scalp burning to get a good coloring- so I was very worried. The kit comes with a recommended test to check for allergy and I did that and didn't have a reaction. I even tested a small unnoticeable place on my head and didn't have a reaction. I had no sensitivity with the actual coloring of my hair- no burning, no itching, nothing! Another worry was that it would really dry out my hair- but it didn't- my hair is soft and just as shiny as ever. When selecting a color, the questions were very thorough and I ended up ordering the demi-permanent dark brown. What a great color! I was worried it would be too dark but it was a great match and even had just the tiniest hint of auburn in it which I am really liking. I can still tell where my gray was because the gray is lighter than the rest, but I think it gives it the look of some lighter brown highlights and it works for me. We had some shipping problems; the developer kept leaking inside the box but customer service was excellent. I emailed and received a response and phone call every time. When I had a question right before I applied the color and called the customer service number, I only waited on hold about 2 minutes, the customer service rep was very friendly, helpful, and supportive. Bottom line: excellent customer service, excellent color, and I am absolutely 100% satisfied. 2 of 3 people found this review helpful. Did you? |
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Love the color!The color is fantastic and it covers grey! Usually with other coloring products my greys show again within 1 week! It’s been 5-6 weeks since I used my E Salon color and my greys still aren’t showing. Even my regrowth is barely noticeable. Love this product! 0 of 0 people found this review helpful. Did you? |
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Color my wayIt’s a good match, thanks 0 of 0 people found this review helpful. Did you? |
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Great colorLove my custom color. Took a few tries to get right but very happy. 0 of 0 people found this review helpful. Did you? |
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Best At-Home hair color!I am so pleased with the quality, quantity and care the e-salon team provides. I like to change up my color and that was no problem with the e-salon team. My personal stylist worked with me each month to creat the color I desired. I highly recommend e-salon! 0 of 0 people found this review helpful. Did you? |