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Custom Color Set
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66,516 Verified Client Reviews |
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Perfect jobThis will be my color going forward. Excellent job. 0 of 0 people found this review helpful. Did you? |
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PerfectThe staff at esalon are wonderful! We have worked together to create my perfect color! 0 of 0 people found this review helpful. Did you? |
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Love my colour!An excellent product worth paying a little more for. I just wanted something to mask the greys rather than radically alter my hair colour and this does just that. At the hair salon my stylist always insisted on adding a lot of red to the brown to ‘warm it up.’ To me it just looked brassy and unnatural. This has far less red mixed in and gives a far superior result. Just wish e-salon would bring out some dark caramel highlights for brown hair now. Hint, hint. LOL. 30 of 31 people found this review helpful. Did you? |
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Too much redI'm looking for more Brown and golden highlights not red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBernie - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Irritated ScalpI have colored my hair with L’Oreal and ColorSilk in previous years without a problem, but I decided to give E-Salon a try. The first few times it seemed ok, but the last time I used this hair color (11/2017), it irritated my scalp to the point that it itched for at least a month. Then my hair began thinning. E-Salon didn’t have any apology or reason for my problem with their hair color. I went to the doctor who gave me no solutions except to avoid this brand of hair color. Well, it is now August of 2018, and I have lost 2/3 of my hair; it is so thin that I am going to start wearing wigs. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGoldilocks - We’re truly sorry to hear that you experienced this reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
total face washoutI liked the darkness of the first color and had requested a "little more red". I didn't request that it be "a little more red but lighter". I hate the color!! I like dark, chestnut brown-this was not it. Product is a nice product but this color is a total washout for my complexion. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AwesomeI was very skeptical at first but I am so glad I tried this product. It was so easy to do. I cannot believe how amazing the color looks. And it lasts too. I dyed my hair 2 weeks ago and it still looks like I just colored it. So happy! 0 of 0 people found this review helpful. Did you? |
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Love.!I was unsure how I would feel about it since my color was adjusted after I picked it but I'm very pleased with the outcome and will be back for more. 0 of 0 people found this review helpful. Did you? |
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ExcellentArrives on time Easy to use Colour last 0 of 0 people found this review helpful. Did you? |
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Love the colorColor was just right and easy to apply 0 of 0 people found this review helpful. Did you? |