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Custom Color Set
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66,516 Verified Client Reviews |
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E salon reviewGreat product! Totally satisfied! 0 of 0 people found this review helpful. Did you? |
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Finally a color that hangs around!!!I have tried various expensive salons. But no matter how much I send, my color always fades! Finally a color that stick around!!! Although it lost a little of the darkness after a day my color stayed consistent the rest of the time!!! 0 of 0 people found this review helpful. Did you? |
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Great productIts was a great product. I needed a slightly lighter shade which adjusted (was not 100%sure until I saw the final color). Service was great! I use a shampoo for color treated hair and was every other day, but the grays started to show up about 2 weeks after coloring 0 of 0 people found this review helpful. Did you? |
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Love itThe initial shipment got lost in the mail but the replacement was worth waiting for! Love it! 0 of 0 people found this review helpful. Did you? |
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Not greatSticky and hard to wash out. Didn’t colour greys for long. Colour didn’t stay true. They all seem to go a dark orange after a couple of washes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Hair color - color revampedI received a new color with new instructions to follow, in July. I was out of town so just used it a week ago. Unlike the first application/order, the grey coverage at my roots this time is already fading! I'm really disappointed bc the first batch did so well. I'm bummed. Even though the new blended color was slightly lighter, I didn't expect that to affect the grey coverage. I had already cancelled my recurring account bc I am moving and not sure of my new location, but I'm glad I did BC I'm not feeling like this is the best approach. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanine - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
new colorthe new, slightly more golden dark brown was nice at first. however just 2 washes later, there are reddish, almost brassy tones,and 1/2 inch of white roots....the color is coming off. Are there any suggestions? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Fantastic!In the comments section of my order, I noted that I always tend to go more red when coloring my hair. The stylist listened and responded with the suggested color of light brown. I put the color on and it looks fantastic! Now, all i need to do is maintain my roots going forward. I'm very pleased with the level of service and communication that I've received and the contents of the package were designed specifically for me. eSalon now has another life long customer, thank you!!! 2 of 3 people found this review helpful. Did you? |
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I've been rescued!The team really took their time to get my colour right, asking questions and making suggestions and I couldn't be happier with the results! The dark ring I had around my roots is now beautifully blended with the rest of my hair and the colour is exactly what I wanted, a dark brown but with a lovely depth and a shimmery golden tint. Thank you for making sure I got the right colour the first time and for such a lovely blend! 1 of 2 people found this review helpful. Did you? |
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EVEN BETTER COLOR!!Another home run for color. I am SOOOO HAPPY! Thank you!!! 0 of 0 people found this review helpful. Did you? |