|
Custom Color Set
|
66,516 Verified Client Reviews |
|
Sort by: |
|
RootsThe color was natural however the gray is already coming back in my roots 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAlice - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Epic failThe coloring went fine. Then I used the highlight kit - I will never do that again. I do not like the color after highlighting. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRonda - We’re so sorry to hear that you were disappointed by the results of your Light Set application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not quite therethe color was a more red than what I expecting.. Also was light too. Was wanting it to be closer to natural hair color... 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsIda - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
Not even worth 1 star!Oh my goodness! My hair is falling out in handfuls! The other handful is like paste. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJulie - We’re truly sorry to hear that you experienced this reaction that could have been caused by our hair color. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The product, the service is the best!I have been coloring my hair with the help of E salon for about 5 years now. I have to say everyone I have had the privilege of dealing with has been wonderful! I get more compliments on my hair color! I can lighten it or darken the color with no problem. Questions are answered quickly. What more can I ask for! Also when I go away to visit my kids for an extended amount of time (like 2 months!) I can easily change the address for delivery. That makes it great so I do not have to be showing my grey hair just because I am on vacation! Thank you to all of the wonderful people at E salon. You are the best!! 23 of 25 people found this review helpful. Did you? |
|
Perfect color!I love the way my hair looks and feels with eSalon! 0 of 0 people found this review helpful. Did you? |
|
Works wellI am pretty much 100% grey-natural brunette gone blonde due to salon costs ($200/visit!). This works just as well and I can cover my roots every 4-5 weeks instead of 6-8. You can do the math! They’re great at adjusting color and advice etc. 0 of 0 people found this review helpful. Did you? |
|
Not just a hair dyeeSalon hair colors leave your hair soft silky and healthy. Love your products 0 of 0 people found this review helpful. Did you? |
|
VibrantI love the vibrant color and the detailed instructions. 0 of 0 people found this review helpful. Did you? |
|
Color I haven't been able to get till now.Perfect, just what I wanted. How could you know? Thank you! 0 of 0 people found this review helpful. Did you? |