|
Custom Color Set
|
66,566 Verified Client Reviews |
|
Sort by: |
|
A truly revolutionary productThe color was freshly made and was adjusted to my own color preference. The color is rich and shiny, and colored my gray hair effectively. 0 of 0 people found this review helpful. Did you? |
|
ColorI really liked how the product didn't really smell and since I'm a stylist myself I have smelled some strong colors. I love the shampoo and conditioner. I even love how the product went on , but the color matched what I already had I wanted something more ash tone. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBriar - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Love itColor keeps grey covered all month. 0 of 0 people found this review helpful. Did you? |
|
Great color and latex-free gloves!I’ve been coloring my hair for over 20 years and have always used red hair color. The ones I’ve always tried have always been really ‘red’ right in the crown area of my head for the first few days. The first few days the water ran orange with color still being rinsed out. I truly thought that was normal. The fade issue was so awful that I colored my every 3 weeks. I was over using mass produced hair color. I decided I wanted to try a little bit different shade of red. I couldn’t find a color I liked so I decided to try eSalon. I am very pale and wanted a more golden coppery shade, a less intense red. I selected Dark Blonde (Copper Golden). I wasn’t too sure but my mom and I loved the color itself. I was a bit apprehensive as my hair had been dark for so many years. My color consultant called me, we discussed my allergy issues and I went for it. I’m so glad they don’t send you latex gloves! I have a life-threatening allergy to latex. I just wish they have gloves in larger sizes. Well, I love my color. It looks amazing. My hair is in better condition now than it has been in a long time. The color lasts for a month. Also, it actually rinses out really well. I don’t have orange rinse water for a week every time I shower anymore! I’m so glad that I tried eSalon. It was a fantastic decision for me. 0 of 0 people found this review helpful. Did you? |
|
No gray coverage and no options to improve gray coverageI was really happy with my previous orders and gray coverage until the last order that didn't do a good job. My grays were died but they started coming out faster than my hair would grow (every time I took a shower the dye came off per say). I called to ask if there was gray coverage in my formula or if they could improve it and the only option I received was to make my formula darker. I do not want my hair to be any darker as the current formula is already darker than my natural hair color. So disappointed that I actually have no options to fix this and keep my natural hair color. I guess I have to go back to the salon since this company is no longer competent in my case. I say this because to my surprise the color expert I spoke to suggested to go to a salon to get better results. Can you believe this? Don't know how to respond to the message below. I did TRY to work with one your Color Experts and the concern above was not resolved. I got the answer I explained above. Don't know what she said on her notes, but what I explained above is the answer I got. 0 of 0 people found this review helpful. Did you? |
|
Doesn’t last!The color is great at first, but never sticks to my hair. My hair now is the exact same color it was before I dyed it. It’s been a month and now my hair is like I never dyed it a month ago. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTara - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Med Gold BlondeI like a lighter blonde shade in the summer & dark blonde in the winter. The 1st time I ordered, I could only get a dark blonde color. I called, sent a picture & was told to send it back & was sent a lighter color. My hair is super thick & shoulder length so it takes 2 boxes to color. The lighter color was great. My only complaint is it didn't color my grey hair. I worked it in on my grey hair & roots 1st & really took extra time on the grey hairs. My 1st review through email about the coloring not covering my grey hair & was told I probably didn't pay enough attention to that area. As I started writing this review, I see the 100% guarantee & it being on Esalon, I was not once offered my money back or more color. I probably won't order again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMarci - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
disappointing hair color and kit conditioner ; Great Get Lifted Root Hair SprayHair directions great and followed them exactly. Hair color turned blonde highlights and all hair red and did not cover roots. Conditioner did not moisturize hair. Very disappointed. Good customer for this company. Thank you. I also purchased three piece set for. volume. The Get Lifted Root Spray is awesome. My thin hair once again looks full and thick and youthful. Will definitely order it again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsVivian - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Love itI absolutely love the color. This is way better than any boxed coloring kit. 0 of 0 people found this review helpful. Did you? |
|
Awesome job at covering grey!Awesome job at covering grey! 0 of 0 people found this review helpful. Did you? |