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Custom Color Set
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66,566 Verified Client Reviews |
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ReasonableCovered grey well hair left in ok condition but too yellow and looked cheap not the salon quality I expected fingers crossed for second colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClare - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Not worth itColor didn't last and was to orange. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBobbie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awful colorI never ordered a color that's almost black. Very disappointed. Wont order again. Nobody listened to me, and I made numerous requests. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
It might be better to know your color needs before using eSalonMy first experience was not good. Color was too dark for me. Second try was about the same. I guess I'm not very good at explaining what I want, because I'm not even close to getting the right color. Bummer. I really , really wanted to love this. I would have been a customer for life if my experience had been better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love my color 💜I am so glad that I became a member of esalon! I started to get grey hair when I was 19 years old. I am now 46 and have used boxed color and gone and paid big bucks at salons. I have to say that using esalon has made my hair look fantastic every time. The colorists are easy to talk to and extremely helpful and nice. I love my esalon hair color. 1 of 1 people found this review helpful. Did you? |
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Wonderful colorI never had color like this one! Absolutely amazing, no red tones and it doesn't fade away..I am greatful, thanks so much 0 of 0 people found this review helpful. Did you? |
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Love it!Perfect color for me. I love it! 0 of 0 people found this review helpful. Did you? |
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Great colorGreat color, great price. Staff are so helpful and friendly! They know their stuff! 0 of 0 people found this review helpful. Did you? |
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Absolutely wonderful hair dye!Gentle and long lasting color! I love it! 0 of 0 people found this review helpful. Did you? |
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Exactly What I WantedMy roots & ends turned out perfect. A rich chocolate color that I was hoping for that didn't make the top of my head look red, blended amazingly. And all of the on-line tutorials that you all have are extremely helpful. Thanks Danielle for the perfect color, I can't stop looking at it. 0 of 0 people found this review helpful. Did you? |