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Custom Color Set
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66,754 Verified Client Reviews |
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ok colorMy hair was not as shiny as before when I colored it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryll - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Normally excellentHowever, the last time my hair came out darker than usual and I have written to ask for explanation/advice but not received any reply despite sending the message again some time ago. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Color changeIt didn't seem lighter like I asked. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
To darkI had my hair stripped from black to dark brown about 2 months ago. I used your colour treatment tonight and it is black again. It cost me a fortune to get rid of the black. The salon had to do it twice. This colour is black not dark brown. So disappointed I could cry. I have my sons wedding in just over a week and I did not want black hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYvette - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Custom made colorI was very happy with my recent hair color. 1 of 1 people found this review helpful. Did you? |
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Love my color!!I get compliments on my hair color all the time—from folks I know and strangers. They tell me how healthy my hair looks and how natural my color is. Even my hairdresser who cuts my hair has said how wonderful my hair looks. 0 of 0 people found this review helpful. Did you? |
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Conditioner was nice.Good coverage, color good and doesn't seem brassy. 0 of 0 people found this review helpful. Did you? |
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Perfect color and coverageReceived my color, was hesitant to do it as I normally Have it done. I applied As instructed and waited the time, rinsed our as usual and prayed. The color was so wonderful and rich. It did not last as long as I would Have hoped but I do Wash hair daily. The colorist reviewed product with me before making as I selected a darker version, almost black, and I’m glad the colorist did! We changed it up to fit my skin tone and liking before sending it out. I appreciate The communication. Thank you! I look Forward to receiving my new order that was sent out last week! 0 of 0 people found this review helpful. Did you? |
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Awesome custom mix for dark hairI loved the cute packaging, extras included! The color was really great and formulated perfectly for my hair! I’m super pleased! 0 of 1 people found this review helpful. Did you? |
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My colourThis was the first time I have tried colour from eSalon but it won't be my last, the colour is fantastic, it's vibrant and my hair is left in a much better condition than it was before I did my colour. Thank you eSalon. 0 of 1 people found this review helpful. Did you? |