66,982 Verified Client Reviews |
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Beautiful colorThe color is beautiful, I've received so many compliments. My hair is so shiny and soft. 0 of 0 people found this review helpful. Did you? |
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Roots aren’t coloring well.Other than the dye not adhering to my roots, I do like my experience. 0 of 0 people found this review helpful. Did you? |
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Colour faded arter 2.nd washThis was a terrible colour! After the second wash, my roots are almost back to original colour and my ends are totally dull and shineless. So disappointed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristin L. - Thank you for your feedback. We're so sorry to hear that your hair colour didn't meet your expectations. We want to work with you to find a resolution and have your hair looking is very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too expensiveThe product is fine but not $35 fine. Will be canceling this time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - We’re truly sorry that our pricing did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not really the colour I wantedLovely product just not thr colour I was expecting maybe my fault. I've found it's also lightened really quickly but my hair felt lovely after. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Lisa: We are sorry to hear that the color wasn't as expected. Please check your emails, we just got back to you to help you further. |
Didn’t work I’m afraidI had 3 requirements, none was fulfilled. I’ve asked for nothing close to black, because I hate black hair. Also asked for nothing reddish/copper in my colour, and to cover the greys. I got a reddish black, way too dark than my hair colour, nothing ashy/cold, as I have requested, and didn’t cover my greys. Absolutely disappointed. The only thing that I really liked about your products, it was the shampoo. But I wasn’t looking for a good shampoo. Not interested to buy this again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Madalina; We are sorry to hear that your color wasn't as expected. Please check your emails, we just got back to you to help you further. |
I cannot believe how good this is.I am over the moon. My auburn hair has been my pride since I was a little kid. Now that I'm getting grays and whites, I was so scared to dye my hair. My color specialist was amazing and so thorough. My hair color is perfect. No weird pink or purple tones. It's like she managed to figure out my exact hair color. And my hair feels AMAZING! I used the demi-permanent with a brush to just cover grays. I followed directions and did the color rinse to blend. It's perfect. Thank you! You have no idea how happy I am that I found eSalon! 0 of 0 people found this review helpful. Did you? |
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Last custom orderVery easy to use.Did not cover grey around both ears for some reason.Also I asked to add more copper tones and did not see any difference in this order 0 of 0 people found this review helpful. Did you? |
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good colorI'm a month out now from an all over natural brunette coloring. Didn't like the texture of my hair for the first week, so dry. Correctable with treatments at home. Color is good. Grays are trying to shine through, but not enough to bother me. With my second use, i will only use it on my roots. 0 of 0 people found this review helpful. Did you? |
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It arrived was it’s only positive.When mixing the dye it became hot then foaming. It ruined a living room chair since I couldn’t react quickly enough to the chemicals. It’s nice to have the extras but the dye is a nightmare! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We truly appreciate your feedback. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |