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Custom Color Set
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66,982 Verified Client Reviews |
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Took 3 Times But Finally Got Great ColorMy first order was terrible it turned my hair orange. I called they sent another order with different formula. I was looking for Burgundy color this turned my hair orange/red. I thought to myself this is the last time I try and wow the color came out perfect. They did resend all the corrections free of charge and I did appreciate that. This last formula exceeded the expectation I had due to the prior 2 colors. Glad I gave them not one not two chances but three because the third time was definitely a charm! 0 of 0 people found this review helpful. Did you? |
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Why is my hair dark pink 😭I ordered this months ago but I had the exact same hair colour as my original photos. I followed the instructions but when I was mixing it it looked more on the pink side. I assumed it was just not oxidised or something and trusted the process. I ended up with dark pink hair and lighter pink at ends (I assume the ends are because my hairs more dead there). Ended up in tears and had to run to Asda to get dark red dye in hopes that would help. I was aiming for a copper/auburn with my original purchase (which the shampoo appears to be) and now I don’t know how I could possibly fix it. Does it run out of date or something? I can’t see dates written on the boxes 😢 help please 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jay! We are sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Expecting to last longerThe color was and still is in some places gorgeous! Unfortunately, the initial color only lasted maybe 4 weeks instead of the close to 8 it said it would. My gray/white did not cover as I had hoped. Followed the directions fully, unfortunately it just did not stay.☹️. However, my curly hair is curlier than ever and I am loving that!!!😄 I am not sure if all this happened because menopause has decided to make an appearance or the coloring just didn’t work🤷🏻♀️. I have another box and will be trying to color again. Hopefully the results will be different🤞🏼. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsButtercup - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Still notStill not rich enough and faded very quickly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarci - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Absolutely love my hair color!I am so happy w the color how it came out , exactly what I wanted ! 0 of 0 people found this review helpful. Did you? |
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Love itLove my hair colour! Was easy to apply and I've had so many compliments! 0 of 0 people found this review helpful. Did you? |
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Best color I've ever usedI love eSalon. The color is exactly what I wanted to match my natural color. They even adjusted my color to cover more of my grey as it became more prevalent. The weekly conditioner is amazing too. My hair gets really frizzy with even a small bit of humidity and this really works to keep it soft and shiny. I usually use it more than once a week because it makes my hair look really healthy and not dry or frizzy. Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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ColorBeautiful.. right on with the color great instructions… easy .. love this product 0 of 0 people found this review helpful. Did you? |
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Hair colorI like my color and my hair has been in really nice condition. It saves me so much money from a salon and to be able to do it in the comfort of my home. I will continue to use 0 of 0 people found this review helpful. Did you? |
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The perfect colorI have been searching for this color for ages. I just said what I wanted and that was it.A few days later I received it in the mail in beautiful custom box. I will never use any other product again when it comes to coloring my hair 😍 0 of 0 people found this review helpful. Did you? |