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Custom Color Set
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66,772 Verified Client Reviews |
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AwesomeThis is so much better than going to the salon. Quick and easy and affordable. 0 of 0 people found this review helpful. Did you? |
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Subtle upgrade! Shiny!Loved the subtle color upgrade from my natural color. Shinier. Blonder. Nice. The hair feels good....not stressed. My scalp is not stressed either. What kind of shampoo do you recommend to keep color as long as possible???? 0 of 0 people found this review helpful. Did you? |
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Bright orange like a clownI have been mixing and coloring my own hair for years and have never had a problem. My esalon color turned my hair bright orange, like a clown. I am going back to my previous color and hoping it can fix the mess. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us with more details! We truly appreciate your feedback. |
What a surprise!I started coloring my hair myself 2 yrs ago. My sister recommended Garnier so I used it too. My gray is all at the front. Within several days I could always see a gray line forming...drove me nuts😫 This doesn’t happen with eSalon! Some how the color “sticks” much better. And the videos made all the diff in my self confidence!!! 0 of 0 people found this review helpful. Did you? |
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Love the colorThe color looks very natural. Only issue I had is it needs to be applied by another person. It is not a do it yourself hair color kit!!! 0 of 0 people found this review helpful. Did you? |
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Ab Fab (as always)Fabulous color (as always) and clear instructions. My ONLY criticism is that it didn’t cover the roots QUITE as well as it has in the past. 0 of 0 people found this review helpful. Did you? |
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turned brassy. did not cover all the greysI want to cancel but can't find where. the color match (even with a headshot) turned brassy in days and did not color my gray as well as store nought brands. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula. Our Color Experts have been in contact via email with more details. |
This company will not leave me alone!First order came with a leak, and I just about ruined my sofa. I contacted the company, heard nothing. Suddenly I received a new kit, but though canceled my account, I continue to get emails. I see my account is still active, though on hold on their site. I to cut all ties to this company and all my information deleted. It does not seem possible. Whatever you do, do not create an account with this company! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatie - Thank you for your feedback. We apologize for the disappointing experience you had with our service. We're always looking to improve our service and products, and truly value everything our clients say. We take it all to heart! |
NOT WHAT I ASKED FOR and exactly what I stated before purchase that I did NOT waI specifically asked for dark blond, cool tones and NO brassy, orangey color. My hair is no longer ANY blonde. It’s this Brown, brassy , orange mess! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBetsy - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We take it to heart. You are backed by our Happiness Guarantee so please look out for an email from us with more details. |
Need grey coverageLike the color but would love more grey coverage 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaritza - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with on next order! Please let us know if there is anything else we can do to help! |