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Custom Color Set
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66,982 Verified Client Reviews |
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Colour not suitableI chose a colour that said natural gold. Picture showed dark reddish colour. The actual colour is black. I'm not happy with it. The quality is good though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Beveley! We are sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
color productsI have not used the recent color that was sent because I had an extra box to use which I did, but I will say that I really like the tint rinse and the cape. I wish I had ordered it earlier in my coloring process. I receive many, many compliments on my hair from both men and woman. This color, and I hope the recent color that I had your company change slightly, continues to flatter my freckles and fair skin. I may be 70, but I am not ready to go gray. Thank you for your excellent products! 18 of 19 people found this review helpful. Did you? |
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Best colourReally happy with how the colour turned out, no horrid hair dye smell and really soft 12 of 12 people found this review helpful. Did you? |
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Great service and productI receive my color right when I need it snd the color is spot on. I just love it 13 of 14 people found this review helpful. Did you? |
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Alot betterWas alot better colour but still would like more purple in it 0 of 0 people found this review helpful. Did you? |
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GrayDid not cover gray 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqueline - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I hope mine was formulated wrong.What I wanted was NOT what came out. I am a copper/blonde/ strawberry blonde & what I ordered was that color too to bring back my youth hair colors. What I got....a magenta type color. It was horrible. I washed my hair in dandruff shampoo mixed w Emergen C vit powder that evening then the next day to remove the product. Never again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Absolutely Perfect Hair ColourTried whilst my usual stylist went on maternity leave. Reticent at first however, my husband (temporary colourist) 😉 and I were very impressed with the results. Furthermore, during a recent salon trip for a cut my temporary stylist she couldn’t believe how lovely my hair colour was and said she must ask my usual stylist how she got such a fabulous result. I didn’t have the heart to tell her who the credit went to so I thought I’d share here instead! Suffice to say, my husband is now my new permanent colourist. The best blended colour ever. Totally matched my highlighted re-growth. Tip, send in a photo as I think it really does help the colourist get the correct blend & finish. 12 of 12 people found this review helpful. Did you? |
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Better than high end salon color!eSalon listens and they get it just right. Amazing gray coverage and color. Very simple to use and love that they offer ammonia free color. So much better than spending a fortune at a salon with sub par service and results. 11 of 11 people found this review helpful. Did you? |
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Last formulationMy color keeps getting lighter and lighter, now it’s too light and continues to be too gold 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order. We look forward to crafting your custom color! |