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Custom Color Set
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66,793 Verified Client Reviews |
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I did not order this product a second timeI do not want this product and I didn’t realise another one was going to be shipped out to me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJuspreet - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Not much changeMy color did not look much different and faded with in 3 weeks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatti - We’re sorry to hear that your hair color did not look any different and is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
darkera lot darker than anticipated, more brunnette with copper highlights, would of preferred more copper. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
DisappointedPoor gray coverage, very brassy. 2 stars because of the good packaging and clear instructions 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We’re sorry to hear that your hair color is not covering greys as expected and you felt like your color was brassy. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula. Your updated formula and new instructions will ship with on next order! Please let us know if there is anything else we can do to help! |
color all wrongI sent in a photo with how blonde my hair is, the colour sent is way darker, had probably blue stuff in it and now my hair looks greyish 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEva - We truly appreciate your feedback. Upon reviewing your profile, we see that a Color Expert has already reach out to resolve your concern. Please let us know if there is anything else we can do to help! |
eSalon hair color loves my hair!I have been using eSalon hair color for 6 years now and my hair loves it! I'm 53 and my hair is to my waist. It's thick and healthy. eSalon's color specialist's made the perfect color I've been looking for. Red or Auburn hair is hard to match in person and they matched mine from a picture online! I get compliments all the time on my natural red hair. I was born a red head and thanks to eSalon I'm staying one for a very long time. 49 of 51 people found this review helpful. Did you? |
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AWESOMEThe kit was perfect! Everything you need to get started is right there. I was a bit worried using it the day before a birthday celebration with family. I was awed after my hair dried. The color was absolutely perfect. I want to continue on the auto delivery plan. Don't hesitate to try this company! 0 of 0 people found this review helpful. Did you? |
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Loved it, can't wait for my next colour to arrive.it was so easy to follow, my hair felt so nourished and healthy. I may go darker on my next order with winter coming. Does that mean I need 2 bottles again to do my roots and then the rest of my hair? Looking forward to my next batch. 0 of 0 people found this review helpful. Did you? |
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Dream Hair colourThe fact that you can alter it, and get expert advice, and apply it at home, and watch TV/hang out with family as it's processing a massive bonus! 0 of 0 people found this review helpful. Did you? |
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Demi Permanent ColorColorist sent a treatment to prepare my lighter hair for darker color. Color was perfect 0 of 0 people found this review helpful. Did you? |