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Color Set
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66,880 Verificado Comentarios de clientes |
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The Fumes!I will say this color is great, the packaging is beautiful but the fumes are toxic. I was coughing and wheezing through most of the process. I would highly recommend putting in the instructions to make sure to be in a well ventilated area. I have colored my own hair for a long time, I've never had this experience. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - While were happy to hear you're enjoying your custom blended color. However, we apologize for any discomfort. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Color was WAY DARKER than I expectedI expected a dark blonde but got a medium to darker brown. Not happy. Sent in a request for help changing color but have gotten no response. I really wanted to like this kit. Was easy to do, had great instructions, good products, just WRONG COLOR. I hope someone from eSalon will contact me about problem asap 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
AffreuxLa coloration m'a abîmé le cuir chevelu, ça ma fait une infection a tel point que mes ganglions sont en ébullition ! J'ai comme des boutons qui suintent sur tout le crâne et ça me démange !! Et en plus la couleur est trop foncée ! Tres déçue ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosInes - Nous sommes vraiment désolés d'apprendre que vous avez eu une réaction allergique qui pourrait avoir été causée par la couleur de nos cheveux. Dans de rares cas, une sensibilité à la couleur des cheveux peut se développer avec le temps. Nous vous avons contacté par courrier électronique pour vous fournir plus de détails sur les prochaines étapes et sur la manière dont nous pouvons vous aider à résoudre ce problème. À l'avenir, nous recommandons un test d'allergie cutanée 48 heures avant chaque application de couleur. Les instructions pour le test d'allergie cutanée sont incluses dans notre Guide de sécurité et d'utilisation du produit avec chaque ordre de coloration. Au nom de la famille eSalon, nous vous souhaitons un prompt rétablissement. |
Want to change my color I want more of a warmer red toneHello...the color this round turned out more even throughout my hair but I feel like it’s too dark and in certain light I felt like I saw some ash tones. I would like to change up my color to more of a warm/medium Auburn. This current color feels flat and dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCeleste - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals.Our Color Experts have been in contact via email and will be happy to assist in this process. |
Neue LiebeIch bin restlos begeistert! Angefangen von der sehr persönlichen Verpackung,der Benutzerfreundlichleit und am Ende natürlich der absolut brillanten Farbe,die genau so aussieht, wie ich sie mir vorgestellt habe. Außerdem sehen die Haare gesund und glänzend aus und sind wunderbar griffig. Das wird meine neue Liebe! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!!The custom color designed for me is Perfect!! Easy Application! Thanks!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love thisGreat color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Bye bye tough Grey!With traditional box color, my stubborn Grey's and white hair showed in a week. I'm close to 4 weeks and my color is amazing! Hubby has complimented me numerous times on how much better it looks. I wasn't sure if there would be a noticeable difference, there is! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AWESOME- FABULOUSLoved colour - will leave on a bit longer next time as a few stubborn greys. Practice makes perfect, might tweak colour in future but for now extremely pleased with my hair. Order Team was great in sending apology advising order running behind and credited my account so next colour for free. Very pleased with great customer service! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WonderfulI just started to color my own hair. It’s easy and I always get compliments on my hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |