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Custom Color Set
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66,880 Verified Client Reviews |
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Saves me tons of $$$$. EASY. GREAT COLOR.I will always use this product from now on. Over 40 w dark hair that grows out grey FAST. Thank you eSalon. 0 of 0 people found this review helpful. Did you? |
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Satisfied customerLove the color 0 of 0 people found this review helpful. Did you? |
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LovelyI was very pleased with the glowing result. 0 of 0 people found this review helpful. Did you? |
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FantasticEasy to follow directions, great color and my hair feels and looks great! 0 of 0 people found this review helpful. Did you? |
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Not sure what happened....I think something was off on the formulation of my color this past time, came out darker... that I like it to be. 0 of 0 people found this review helpful. Did you? |
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UnusedHaven't tried it yet. 0 of 0 people found this review helpful. Did you? |
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The shade it's a little too dark.I love everything about it. Except. I wish this set came with more shampoo and conditioner. Also the shade is a little darker than the sample. I need to adjust the shade to be lighter. At least two shades lighter to match my color. 0 of 0 people found this review helpful. Did you? |
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I don't want red hair!After carefully following the instructions in my first kit, I was anticipating a gorgeous dark blonde color on my hair. Dark blonde is my natural color. Instead, after drying my hair, I saw that it was a dark strawberry blonde! I was so disappointed. The results were no better than that from a drugstore kit, even though the esalon kit was considerably more expensive. I am going to give esalon another chance, that is, IF I can find the color I want to try. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello MJ. Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Not the shade I choseNot at all happy with my colour. I wanted a copper blonde and ended up a red brunette. So dark I hate it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Karen. We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Not evenly dyed.It was my first time using eSalon and I was pretty excited to try a hair dye that I didn't buy at a drugstore. After using the hair dye it did leave my hair super shiny and silky which I appreciated. But I was left feeling disappointed because after using the 2 bottles of dye on my long hair the color just didn't turn out as vibrant as I expected. The dye hardly took throughout my hair having a very faded tint of color, almost to the point of no color, while my roots turned out ok but I would have liked the color to equally matched. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Ashley. Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |