66,880 Verified Client Reviews |
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A happy ending to my hair saga!It's a long story: basically, I came back to using eSalon after a long hiatus. Last year, I used eSalon after being dye free for YEARS! I was strawberry blonde as a kid, it faded to dark blonde, and I've been trying to color it copper off and on ever since. I loved my results, but was disappointed with how fast it faded. I decided to venture out and find other colors by other companies. Some produced nice color, but we're too harsh on my scalp! When I tried gentler, ammonia-free formulas, the inconsistent color forced me to wear beanies until it faded! I have finally come back to what I knew worked so well for me. I adjusted my color to make for an even more vibrant, rich red than I had before. My hair looks beautiful! It also evened out the previous coloring mishaps still showing on my head! Also, I don't know if the formula has changed since the last time I used it, but it has much better staying power than before as well! I'm pleased with my pumpkin spice hair, and I hope to keep it going for the foreseeable future!❤️ 0 of 0 people found this review helpful. Did you? |
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DissatisfiedI used the first order yesterday, 10/20/18, and was dissatisfied with the product and the whole process. The ammonia in the hair color was so overwhelming that it made my eyes tear; the process was too many steps to do at home by myself. The rinse part of the process made such a mess in the shower that it took another 1/2 hour to clean. I tried eSalon on a whim based upon reviews and have to wonder about the validity of them. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Nancy. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happyThe color is too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Carmen. Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
Very happy with thisSooo pleased with this service. Couldn't be happier with quality and results. I've only ever used box dye for my hair and the grey coverage and lack of fading with this color has been impressive in comparison. The process from getting the box and using the color and then the results is all around good. I also like how I can adjust the color for my next order. Color is more runny than box dye so definitely use the skin protector but the wipe works well at removing the color as well if it does get on your skin. Shipping costs to Canada is also unfortunate but cheaper than the salon and much better than retail box dye! 3 of 3 people found this review helpful. Did you? |
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Love esalonThis is so easy. Thank you 0 of 0 people found this review helpful. Did you? |
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Second OrderAfter my first order, the Colorist made some slight changes to my color per my request. It was EXACTLY what I wanted! Can't wait to order and do my hair again. SO EASY! 0 of 0 people found this review helpful. Did you? |
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Custom Color SetI love the color of my hair. No gray hair is visible. FINALLY! 0 of 0 people found this review helpful. Did you? |
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Love my new colorI have dark brown hair and decided I wanted to cover my summer light brown. I got mahogany brown. Absolutely love the color. I have colored my hair many times and while this was more steps then the box colors at the stores, so worth it. I will definitely be staying with this company. 0 of 0 people found this review helpful. Did you? |
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Love the colorWhen you use a box color from the drug store it always looks darker than the box. It looks like you colored your hair. This is the actual color of my hair. A nice medium brown with golden highlights. Love it 0 of 0 people found this review helpful. Did you? |
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Perfect!!the color is perfect!! 0 of 0 people found this review helpful. Did you? |