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Custom Color Set
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66,982 Verified Client Reviews |
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So glad to be back!!I left eSalon for a year or two thinking it was easier to just have a salon do my hair color. Each time I go, I bring pictures and describe what I want and never get it. I could have gone to my last salon and paid $225 (honestly!! $150/hour and she said it would take 1.5 hours) for color I probably would still be unhappy with. So, I thought why not give eSalon another try - I was always happy with the color. Well, I spoke to a colorist at eSalon and was a little nervous to try this new color but... it is exactly what I wanted. The quality is so good - no itchy scalp and the reps at esalon couldn't have been more patient and understanding with me. I will never leave again!! 0 of 0 people found this review helpful. Did you? |
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It workedBeautiful maybe one tone darker next time I am sending pictures 0 of 0 people found this review helpful. Did you? |
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Disappointed with colorI did not care for the color or coverage. I have done my hair at home for years using a brand I can buy at store. The esalon color was dull and did not blend grays. Harder to use also. Sorry would not use again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Unfortunate outcomeThe color is beautiful but it was everything I requested to avoid. I requested to stay away from red and not too dark. On the plus side, it covered my grays but now I have a color that I dislike. In other words, I paid for a color that I wanted to avoid. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMartha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wow! Awesome!!!Thank you so much for your time and expertise on my updated color. I’ve been with you since 2014 and in 2023 decided to go to a salon in my area for a cut and a new look with my color. I went 3 times. They did really well the first time but had almost turned my hair blond by the 3rd time. I came back to eSalon and told you what I wanted and Oh My Gosh! I simply sent a pic, explained what color I was hoping for and it turned out better than I even expected. I don’t know how you did it. I’m so happy! It’s back to my more regular color with a hint of Ash which I love because I’m getting older and needed to blend the gray. It’s been 3 weeks and I got a nice compliment this morning from my daughter saying how she loves my color. Thank you so much!!! I’m very pleased and amazed at how professional and exceptional you all are. Love your company!!! Thanks for caring❤️ 9 of 10 people found this review helpful. Did you? |
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Salon colour at less than half the priceHave been using eSalon for 6 years now and have only had professional results. Even my hairdresser commented on how good my colour was and was visibly surprised when I said I’d done it at home! Have saved so much money and only go to hairdresser for a trim now. 8 of 9 people found this review helpful. Did you? |
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Perfect!!Everything was so perfect 🥰 4 of 5 people found this review helpful. Did you? |
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Colors adjustedThe color adjustment is good. It's still a little bit darker than I am used to but I am okay with it. 0 of 0 people found this review helpful. Did you? |
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I have enjoyed doing business with youI may have to change and no longer do business with you because of the top line on this page that Oprah likes you. I don't like Oprah as she thinks it is okay for people to groom children into sex trafficing. She said, " as long as they are not harmed" Doesn't she know that sex trafficing children is harmful to their social emotinal well being not to mention their physical health. 0 of 0 people found this review helpful. Did you? |
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Uneven colourI am very disappointed with the result. While the root color was clearly modified to my request (darker, less copper) and turned out really beautiful, the colour for the length is practically the same as before and now I have two different colors on my head. It's giving me a heavy "outgrown roots" kind of look and I don't like it at all. I don't understand why the colour for the length is such a different shade from the roots and why this wasn't adjusted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Renée! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |