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Custom Color Set
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66,982 Verified Client Reviews |
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Proven to be AwesomeI started using eSalon about 8 years ago (at age 62) to disguise some gray/white hair that was starting to show up! I've never used any other color product so can't compare it to another one, but this one is so perfect that I wouldn't want to try another! The color is so awesome that my hair seems as natural as it was before needing to cover that gray, and it has stayed just as healthy. Last year I decided to ask my stylist (whom I went to see just for trims) if I could bring the color to her to apply, just to save me having to do it at home. She gladly permitted this and has been doing it for me ever since. She raves about how great it is for my hair and how good my hair looks!! So, not just my opinion, but that of a professional!!! Some day--waaaaayyyy in the future--I may decide to go natural with the gray or white, but until that day, it will only be eSalon that colors my hair! Thanks for a truly great product! 1 of 1 people found this review helpful. Did you? |
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Best colorI ordered the custom color set from eSalon and that was the easiest and best decision I've made in awhile. The custom color was perfect and exactly what I was looking for. Best part is it was also delivered to my door. No going into stores and staring for an hour to decide what color I want. Its easy and convenient. Will never buy anywhere else. ESCALON is the BEST BY FAR!!! 0 of 0 people found this review helpful. Did you? |
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Don't stayI put in just 20 days and is gone for my roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEliana - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
MahoganyI decided to use the 2nd bottle and I liked the result. The color could be richer but I like the tone. 0 of 0 people found this review helpful. Did you? |
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Perfect ColorThe color was too light so the personal stylist changed my formula and now it is perfect! 0 of 0 people found this review helpful. Did you? |
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Color not color my headlineNot happy with the color, made my previous color darker that I spected and it dint color my grey hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMagda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |
NO CHANGEThe colour of my roots remained the same even after applying the colour. Very dissatisfied and disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Ester! We are sorry to hear that your color hasn't changed. Please check your emails, we just got back to you to help you further. |
Way too dark!Initially, this color was way too dark. It faded to something closer to what I was looking for after about 10 washes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Not good gray hair coverageI was unsatisfied with the gray coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Did not cover my graysThis did not cover my gray , could see them after washing color out , 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDori - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |