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Custom Color Set
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66,982 Verified Client Reviews |
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PerfectI wanted to add some coppery gold tones to my medium/ light brown hair, The first color was a little too gold but customer service was terrific and corrected the color right away and now it is perfect. 0 of 0 people found this review helpful. Did you? |
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SuckassIf I coyld give 0 I would. This cheapass product caused my hair to fall out!! And turned it green!!!! Fk Green!!!!!!!!! Ugh. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via phone call. |
Worst coloringWorst color ever 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
RootsColor did not cover grays fully and was too light for my roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Color fadedThe color fades too fast after 2 weeks. I want to cancel upcoming oder 9/16 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Coming out redNo back-and-forth communication with the colorist. I provided my initial request and then this was shipped to me without any talking with me, or showing me a photo. I ran with it and now my hair is -- again -- quite red. I am mostly disappointed in the way this was handled. I'm also repeatedly saying I don't want red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatassia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Love love love !I have used many different products to dye my hair over the years but none that match the quality of this product .The colour is just perfect and my hair feels and looks wonderful. 8 of 8 people found this review helpful. Did you? |
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I loved it!The product was wonderful! It really covered my gray hair and the tone was great! 6 of 6 people found this review helpful. Did you? |
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Excellent!My color is amazing, it’s exactly what I wanted! I never thought coloring my hair at home would be so easy, Definately a money saver considering having a salon color is expensive and hard to get an appointment these days so what better way..do it yourself! Thankyou ESalon for outstanding products! 5 of 5 people found this review helpful. Did you? |
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Long time userBeen using this product sine 2015, color covers the gray, easy to use, get a lot of compliments , makes me feel special will use forever, Thanks. 5 of 5 people found this review helpful. Did you? |