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Custom Color Set
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66,516 Verified Client Reviews |
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DuhI only used the 1st bottle only to end up with same brown yucky color I had unknowingly not using the 2nd bottle that contained the red and copper didn’t have my reading glasses on duh 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I Love This ServiceI am so happy I stumbled onto this service a while ago! The custom colour is spot on and I can make changes along the way. It is more affordable than having it done at a salon, isn’t tested on animals and I love their sustainability practices! Not to mention, it is super easy to do on your own! Even for people like me who had never coloured their own hair before! They have videos, you can follow them on FB and X!!! Thank You eSalon!!!! 4 of 4 people found this review helpful. Did you? |
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amazing color matchI love it! Incredible color match and got so many compliments on the refresh! 3 of 3 people found this review helpful. Did you? |
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I ordered medium brown, but it turned out black.It is supposed to be demi-permanent. I really hope that it is and that it fades. I would not like any other colours to be sent to me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Debbie! We are sorry to hear your color turned out black. Please check your emails, we got back to you to help you further. |
Custom Color SetI was pretty hesitant to try and color my hair myself. But I did it. For my first try, I think I did pretty well. Learned some lessons, though. I will go into my second session with much more confidence. 4 of 4 people found this review helpful. Did you? |
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Color is wearing down beautifullySometimes I have to hold onto my custom color order for a few extra weeks before use; this is one of those times. This new medium brown after application was a little dark, but looked good. After a few washings, the color is "fading" nicely. I have hair that is resistant to all color (these are the roots that went white in my mid-twenties) and this color goes well with those grays. eSalon color is not harsh on the scalp post-coloring and wears well. 0 of 0 people found this review helpful. Did you? |
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Horrible so unhappyTurned my hair strawberry blonde it wasn't even close to the color I had now I have an orange tint. Supper regret this 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Kristy, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Good productI thought this was a good easy to use product but nothing more then a good quality over the counter at home hair dye 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re truly sorry that our product did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Perfect!My first shipment was not as dark as I was wanting, so I gave feedback. The colorist took the feedback and adjusted the color and it is EXACTLY what I was wanting!!!!!!! 8 of 8 people found this review helpful. Did you? |
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Esalon updateI am delighted to leave a review to help other customers know my experience with Esalon, as like others I was very nervous putting on a new unknown Permanent product on my hair, so it’s is with great delight that it went Very well the root and grey coverage to the blend in down to the ends, I couldnt be more happy it’s perfect. I have even been asked where I had my hair done. I have finally found the perfect colour and have already recommended to others. 7 of 7 people found this review helpful. Did you? |