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Custom Color Set
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66,982 Verified Client Reviews |
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Great colorBeautiful color and easy to use instructions 7 of 8 people found this review helpful. Did you? |
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perfect matchcovered grey's well and matches my existing color perfectly 6 of 7 people found this review helpful. Did you? |
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Not as expectedHi, I did my hair last night and was disappointed as the color was not what I asked for. I wanted the burgundy color I received last time but in a permanent color. The color came out red, not burgundy at all. It’s not terrible but not what I wanted. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKristin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Terrible.Let it process for the time stated in the instructions. Hair still has a brown tint to it, not black and there was no blue at all. Will not be using this overpriced rubbish again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Zoe! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Too darkThe colour came out as very dark brown when I selected medium brown. I stated that my hair is porus which was ignored it seems. Also, no Indication that I've sighed up for a 4 weekly delivery or the future costs per month. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Michelle! We are truly sorry to hear that your color was darker than expected. Please check your emails, we just got back to you to help you further. |
Great formulaHard to work with color over the Internet but I received a full kit for dying my hair at lower price than running to the store for dye! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCabdi - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Not a fan of this particular formulaWould like to try something else in the future. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
HorribleAvoid this company at all costs. They will ignore your color requests and send you the same color over and over. If you ask for a color confirmation before a product is sent, they will also ignore it and charge your account leaving you stuck with a previous color you stated you were unhappy with 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKris - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
color no goodthe color i received based on my suggestions was the same as my current hair color. perhaps user error? eyeball error? nothing changed and i was bummed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Thank You, SarahLove, Love, Love this formula. You are fantastic, @eSalon and Sarah. 7 of 7 people found this review helpful. Did you? |