66,982 Verificado Comentarios de clientes |
|
Ordenar por: |
ParfaitJe suis absolument ravie de ma coloration maison ! Vous avez parfaitement réussi à obtenir la couleur exacte que je souhaitais. Pour ma prochaine commande, je voudrais exactement la même teinte. Merci beaucoup! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
Not goodMy hair feels stiff and no shine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosAmelia - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
AboEs wurde mit einfach eine Farbe bestellt ohne das es an der Zeit war im Abo Kein Kontakt möglich. Einfach Abbuchung über PayPal 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosStephanie H. - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20 % sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Not if grayI was definitely not impressed with the coverage of greys it definitely did not cover them mostly at all. Color is okay but not anything I can't come up with myself. Definitely have darker ends than roots. Could be the poor grey coverage, but I'm thinking probably not. I have had my friend color my hair as she was colorist and hair cutter in NYC for years and she managed to get full coverage with no difference in roots and end color. So I'm thinking I will just cancel subscription and go back to paying someone to do for me that will get it correct I gave 2 stars because i did like the kit having extras such as stain remover and blocker of skin coloring as well as shampoo conditioner brush gloves. So that was basically all I liked. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosKimberly - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I’m so glad I found e-salonI honestly couldn’t fault it. After going to my hair dresser and paying £90 for a colour, and using semi permanent box dyes, I’ve found a happy medium which is way better than both previous options. The colours are dimensional, glossy, long lasting and rich. Much like my hair salons but a third of the cost. Compared to box dye it’s an absolute no brainer I’ve been able to change my colours and tones with ease, it’s truly personalised and so amazing I’ll be forever using e-salon ❤️ 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
|
Excellent Hair Color!I just did my second box of color and it is perfect! First box color was a bit too light for my roots. No problem! I contacted my stylist and requested an adjustment and boom! I’m beautiful and my hair is gorgeous! Thank you for making my life easy! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
|
Excellent grey coverBlends really well, leaving my hair golden with a few blonde tones. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
Easy, Simple, Amazing ResultsI never review products online because most of the time I just can't be bothered but my first package of esalon colour arrived today and WOW I am impressed! The instructions were incredibly easy to follow and the care kit that was provided (2 sets of gloves, a stain protection, shampoo, conditioner and a stain remover) was incredible! I felt like I could achieve salon quality results at home which I'd perfect as i now struggle to access a salon because of a recent physical disability. Not only did I manage to dye my hair alone for the first time in 2 years. I managed to get the results I wanted. My colourist crystella matched the shade to the pictures I provided and even told me during the process the colour I had picked wasn't the colour I was looking to achieve! It's like she knew me without even meeting me! I will be recommending to all my friends and I will be keeping my subscription! Thank you esalon!! ❤️ 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
|
Mega Farbeich habe zum ersten mal bestellt und die Farbe war wie auf den Punkt getroffen, sie passt zu meinem Typ und hat eine wie versprochen eine 100% Grauabdeckung . Die Farbe gibt meinem Haar außerdem viel Glanz zurück und meine Haare haben ein super Feeling. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
Very darkPrior to this colour I was ginger, I asked for a light brown/caramel/honey brown as I didn't want to be a dark brown. I was advised a light brown with the current ginger tones would give same affect, however I would say that I am more a medium ash brown now, no warmth in it and really dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosHello Astra, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |