66,982 Verified Client Reviews |
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Very happy with my colourI am really happy with my colour and how it held up over time! I was a bit sceptical as somehow my colour usually turns from a dark brown into lighter red. My colour still turned a little reddish but nothing compared to before - even with salon colours. It also didn't get much lighter over time as it usually does. My colourist was lovely and listened and did a great job with mixing the right tone for me. Easy to apply. The only time I will go back to a salon would be for highlights. 0 of 3 people found this review helpful. Did you? |
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Not the color I wantedI am a natural red head and the color only brightened it. I wanted to go to a beautiful blonde. This was so disappointing. 😮💨 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Beautiful and dimensionalLove this color! It looks beautiful and covered my brassy, overly-processed locks. Send a picture of your current color to your stylist. It really is a game-changer. 1 of 1 people found this review helpful. Did you? |
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Nice ColorThis color has not faded to red! This is a hugh win for me. Thank you for such a lovely natural looking dark brown color which actually matches my natural color. 1 of 1 people found this review helpful. Did you? |
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Perfect colorThank you for tweaking my color. You nailed it perfectly. It is the most amazing rich brown and I have gotten a ton of compliments. 0 of 0 people found this review helpful. Did you? |
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Could not expect such resultHonestly I was a bit sceptic over making a custom Color but using photo, but, guys you did something magical. My hair looks with such mixed colour as I wanted not too red and not too orange just perfect. And ends which are broken and damaged a normally even do not take the pigment anymore became also coloured not transparent!!! Looking forward for the next package. Thanks a lot! 0 of 0 people found this review helpful. Did you? |
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Colour perfectI had 2 orders prior to this one and felt them to be a shade too dark. Sent a request to lighten the colour and an image of what I was looking for and the colour was just perfect. 0 of 0 people found this review helpful. Did you? |
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DisappointedVery drying, contains ammonia and didn’t cover my grays at all 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
UnhappyMy beautician colored my hair on a Wednesday. A week later my gray is showing. Hair color is more like a rinse instead of a dye. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsErnestine - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Perfect colorPerfect color! I was a bit skeptical about this but the color was just right and I'm so happy that I tried it. My colorist, Silvia, got it. I sent a few pics and told her all about my hair and how it reacts to certain colors and explained what I wanted and the color was perfect. Love the kit as it comes with everything that is needed. My hair feels soft after coloring, not dry. Love the shampoo and conditioner they provide. Price is right, too. I recommend that you try this. 0 of 0 people found this review helpful. Did you? |