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Custom Color Set
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66,982 Verified Client Reviews |
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PerfectionI love my color! This is the third time I have ordered it, and it has never failed to cover my grays, even though I am not particularly good at the dying process (it's been a learning curve for me!). The shade is perfect. 3 of 4 people found this review helpful. Did you? |
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FantasticI have referred several friends!! Love love love it! 2 of 3 people found this review helpful. Did you? |
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Color wrong way too dark.I have been getting product for many years however this time it was not my original formula. The color was so dark very disappointed 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMarie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Not what I expectedI was expecting Madison reed and received e salon, I should’ve been told that because I tried e salon before and didn’t care for it, it smelled and my hair turned out very dark when it was supposed to be light brown. I will not buy from this company again 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDorothy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colorHI Mindy! Thank you for preparing the beautiful color! I chopped off my hair 4 months ago and I use the entire bottle on my hair now and love the outcome! My gray hairs are becoming more prolific and I might have to order sooner than 10 weeks! 4 of 4 people found this review helpful. Did you? |
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Perfect !My color consultant hit the bullseye with my color change request . Turned out exactly as requested . Thank you ! 2 of 3 people found this review helpful. Did you? |
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Love the colourAmazing how it came, everything is easy to use and the colour came out wonderful it’s a little darker then I though but I love it. Thank you 0 of 0 people found this review helpful. Did you? |
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I loved it!The directions were spot on and I love how it colored my grays pefectly! 0 of 0 people found this review helpful. Did you? |
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Really gingerI'm not sure why this has come out so ginger, but it's not the right shade at all, very brassy especially at the roots. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Felicia! We are sorry to hear that it's not the right shade for you. Please check your email, we just got back to you to help you further. |
badlythe color sent was 100% different from the color I specified. After dyeing, my hair lost its quality. This company continues to send me hair dye, withdraw money from my card even though I have called twice and refuse to use these dyes. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMash - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |