66,982 Verified Client Reviews |
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Not fully effective in covering grey hairThere were several grey hairs remaining after dying 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMartina - We are sorry that your experience at eSalon didn’t quite match your expectations. We would love to adjust your formulation to increase the grey coverage. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love this!This is the easiest and most affordable way to get good quality color at home. Also having your own stylist you can communicate with is awesome! 1 of 1 people found this review helpful. Did you? |
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Wow!!Omg! The colour is absolutely gorgeous I am so thrilled and impressed! Thank you so much, gorgeous packaging, easy instructions and beautiful hair colour. Amazing! 0 of 0 people found this review helpful. Did you? |
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Easy to use but not quite enough lift in colourVery easy to use product but I don’t think the shade is what I wanted. My naturally black/brown hair has just developed a slight brown tint to it (very subtle) but I think I would’ve liked a bit more lightening, 0 of 0 people found this review helpful. Did you? |
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Good kit but not right colourI ordered dark brown with a slight hint of red mahogony. I dyed my hair last night but it is far too red for what i wanted 😢 I wanted something more natural like an auburn colour as i’ve tried loads of red dyes in the past but this is not natural at all. I’m hoping the red fades out. I would order again but i would order a different colour. I was confused as they sent me 2 colours, the roots had more brown in and the ends colour had way more red in.. i was wanting more brown tones than red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jessica! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Canceled but they keep sending it and charging me.I canceled the day after I got my first order and now they are sending and charging me for another. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRamona - We truly apologize for any confusion with your cancellation. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Ugh!!Will not cover.my gray roots after.3 tries 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJana - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Pleasantly surprisedAfter receiving a free custom ends refresher with my previous orders, I was a little worried I wouldn’t be as happy with the roots only colour for the same price. Especially because I dye my hair copper which has a tendency to fade fast. Having said that, I am really happy with the colour. There was enough dye to run it over the ends for the last 5-10 mins and it’s come out really nice. Thank you! While more expensive than shop bought, the colour is definitely better and my hair feels healthy. 0 of 0 people found this review helpful. Did you? |
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Gorgeous color!!!Easy to use and clean up. New color is absolutely what I wanted!!! 0 of 0 people found this review helpful. Did you? |
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Recent color changeI love my new hair color! 0 of 0 people found this review helpful. Did you? |