66,982 Verified Client Reviews |
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love it!!i'm in love..... love how it gets delivered right to my door. Cant wait to share your products with my girlfriends 2 of 3 people found this review helpful. Did you? |
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Not worth it!Not sure how there’s so many great reviews. I was pleasantly surprised with the presentation of the box and everything they sent however considering i colored my hair on 10/6 and today is 11/10 that’s not good. $4 revlon lasts longer and did a better job. Maybe because I’m a redhead but I don’t think that’s the case. This coloring made my hair multiple colors. I was grateful I did it right before Halloween. They sent a “root” color and a rest of the hair color. These colors looked like night and day they were so different. So in general, not for redheads! Too expensive and only lasts 3 weeks if that. I wasn’t planning on giving a review but I would’ve liked to have known this before purchasing so here I am. So today I’m trying the second box because I forgot to cancel autoship. I am hopeful that since I don’t have a “root” color that it won’t look as bad this time. Unless a miracle happens with this color job (highly doubtful) I will never purchase esalon again. Too bad too as I like small businesses and their presentation. Really wish I could upload my pictures. Almost looked like a clown. Maybe that’s why?! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My personal color setThe best hair color and treatment and conditioners I've ever had color is exactly what I wanted 4 of 5 people found this review helpful. Did you? |
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Great color mix!I have been self-dying my hair for the past 10-12 years. I have to compliment the service on how custom it is! I think it will encourage me to also try some other shades! The packaging is great and I must admit - it is a loooooot of hairdye! 3 of 4 people found this review helpful. Did you? |
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It’s so beautifulEasy to use cover all my grey 3 of 4 people found this review helpful. Did you? |
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Simple to use, great colourThe colour came out lovely. Albeit the formulae was more watery than I’m used to, it actually made it a lot easier to spread throughout my hair. Looking forward to my next shipment with a colour tweak. 0 of 1 people found this review helpful. Did you? |
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Never received my colourI put my order in October, The order was never received and when I contacted the company about it, I never received help or any answer whatsoever. Disappointing. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsFabienne M. - Thank you for your feedback! We are truly sorry that you didn't receive your order. We have replied to your previous email, please check your spam/junk mail in case it does not appear in your main inbox. We will reach out to you again to remedy this situation. |
Did not cover the grayThe color match was close, I did get an orange tent but the gray didn't get colored as I would have liked! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatience - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Awesome!!!These wonderful people must have spies running around. My color always turns out perfect, even with taking a two year break!!! 3 of 3 people found this review helpful. Did you? |
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Good colorThis color is just a little darker than my natural color, but better than the first color which was to red. My natural color is a little blonde than the ash brown color sent, but it’s manageable. I have not had time to apply the highlights I ordered so I can’t rate them yet. 0 of 0 people found this review helpful. Did you? |