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Custom Color Set
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66,982 Verified Client Reviews |
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Love, Love, Love It!The ease of use and the quality of color is outstanding. The value is also important to me I used to spend so much at the salon - not now. 3 of 4 people found this review helpful. Did you? |
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Colour perfect, hair better condition.I was very pleased when I used the colour. It was just what I wanted. My hair was in better condition after I'd used the colour. Thank you. 1 of 4 people found this review helpful. Did you? |
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Not Satisfied - your product is not goodI am not satisfied! It’s not the colour, it’s eSalon product! There’s no colour on my hair after following your instructions! I need a refund! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMiri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
looks greatI think I like the darkness now... i will try the gloss and report back! 0 of 0 people found this review helpful. Did you? |
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Keep track of your free order!!40 orders wow you would think someone would make sure I NEVER miss my free order but if they can get away with not sending you that free order they sure will so FYI make sure you keep track of your free order. I get emails saying next order free then I see the charge on my cc. Great product customer care 👎 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We never like to hear that our customers are unhappy with our service and we have reached out to you via email. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too expensiveI was pleased . However, this product is not working me for any longer. I have tried to cancel this order twice now and it won’t stop shipping. There is no easy way out to canceling this product. Beware. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Disappointed in resultsThe mixture seemed thicker than usual and seemed to leave an unnatural texture to my hair. My hair did not have a nice shine to it. Seemed somewhat dull. I'm not sure if you have changed your formula but I wasn't satisfied with the results. I followed the instructions but the color is not what I expected even after shampooing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not itNot the color I want . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great experienceI coloured my hair for the first time alone and I'm really satisfied with the experience with eSalon :) I was afraid I won't like the change in me, so I decided to go highlighting my hair instead of a full coverage. I've done quite heavy highlight on about 70% of my hair and the result is amazing! I'm really happy with it 7 of 7 people found this review helpful. Did you? |
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AmazingEsalon has been amazing from the start, glad I found you! My hair specialist has also made sure that it was adjusted to my needs. I love the color, the quality of the products and the support. 4 of 5 people found this review helpful. Did you? |