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Custom Color Set
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66,982 Verified Client Reviews |
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Grey RootsI ordered my first hair dye and it was good but, there is 1 big disappointment my grey roots did not cover at all. Hoping the salon can help me fix this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ESalon is wonderfulThis is the best hair color product I have ever used. Doesn't dry out my hair, and the color last so long compared to what you buy off the store shelves! Being able to adjust the color to get my natural color - you guys are awesome! 7 of 8 people found this review helpful. Did you? |
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Easy to use and beautiful colour!I loved this kit so much- it was packaged in such a cute manner and looked like a professional kit. Instructions were clearly laid out and came with everything needed! Colour turned out great! Amazing value 0 of 0 people found this review helpful. Did you? |
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Fades, wrong color, burns hairI ordered ONE single order to try. Now I just got an auto ship of another color kit and a $38 charge! This is the worst color I have ever used. It is RED and I said COOL/ASH. It faded out from brown to blond & burned my hair! Awful. Then they sent me a second color even after I complained. I sent it back. They still charged me $26 for the one I sent back that I did not order! This is a very shady company. I have no idea how to get a refund or even to have them replace the terrible color with something better. Do not order from this place! 0 of 0 people found this review helpful. Did you? |
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fades easilyThe color fades easily after a week, is not hiding my grey hairs fully, after 3-4 times washing the color from the grey hair fades and I see my grey hairs again. I thought that I am not coloring correctly and tried the barber do the coloring and still no change. I would prefer going to salon to color my hair. I would like to stop the service and can't find the option under my portfolio. I have received the color set that was shipped to me last week but I am not going to use it. I wonder if i can ship it back, so it won't be wasted. Thanks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSainsansa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good productIt was easy to use and I love the result 5 of 5 people found this review helpful. Did you? |
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colorI really like E salon hair products. My hair must be changing its strength and stubborness. I need to have the entense color from now on. The last color I received didn't color well at all. I had to do something with 1 week. This is why i say my hair must be changing. lol. Keep up the good work, I try to let my friends and family know about your products. Not sure if they have ordered any, its ok. I don't need to know. Are there samples that I can get and give as stocking stuffers? Thank you. 0 of 0 people found this review helpful. Did you? |
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Pleased!I am very pleased with my color but I have a question. Since I am only doing my roots, what do I do with all the leftover solution? It’s such a waste. 0 of 0 people found this review helpful. Did you? |
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Very happy!I was really pleased with my colour; it got rid of my greys(mostly) and the gingery look my hair had! Was impressed with the free ends colour, it made quite a difference to my horrible ginger colour. I'm going to keep same colour for now and just do my roots to remove the grey growth. I highly recommend your products. Thanks😊 6 of 7 people found this review helpful. Did you? |
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Nice & EasyThe color of the dye & sun kissed highlighter are really worth trying. I’m not a professional but my hair looks like I had it done by a colorist. 4 of 5 people found this review helpful. Did you? |